Netheri

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  1. 2 votes

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    2 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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    Netheri commented  · 

    I have similar experiences. My Home and Dashboard aren't working as they should and the customer person, after told to test and do different "let's play time"-tests started to tell that the my Windows 10 and/or User Account are corrupt (which i know aren't. Sup. person even made me run the DISM and scn for the corrupt files or for healt of Win 10 and there were no error for god's sake) and after i requested that "please tell me what the corrupt files are" told that they're not Microsoft support (it's hard to tell what is corrupt as nothing is). I contacted Microsofts support via phone and we tested bunch of things and the result was there isn't nothing wrong with my Windows install or User Account (as i knew already).

    After that, i sent the proof of "nothing wrong on this customers install of Win 10 or User Account"-mail as screenshot i asked as a proof from Mic's support person AND and an DirectX error about oculus's sound driver being "not certified" (as support person also implied there's something wrong with DirectX install :D ) as a reply for the accusitions that the problem is only on my computer or in Win 10 corrupt files or User Account. Also told, that this was the point where will NEVER be Facebook/Oculus products on this household after this Rifts life finally ends. The support really is appalling, and the reason for the software not working is every time put on customers fault and the Oculus software is flawless (as seen very greatly in past few months) with Quests problems etc..

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  2. 98 votes

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    2 comments  ·  Oculus Rift S and Rift » Desktop App  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 133 votes

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    4 comments  ·  Oculus Rift S and Rift » Dash  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 159 votes

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    5 comments  ·  Oculus Rift S and Rift » Home  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 370 votes

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    7 comments  ·  Oculus Rift S and Rift » Dash  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 477 votes

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    8 comments  ·  Oculus Rift S and Rift » Dash  ·  Flag idea as inappropriate…  ·  Admin →

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    Netheri commented  · 

    Streamers really need this. Making a fake FB account for the sake of protecting identity is just a workaround and once again just makes one make one more FB account which shjould not be needed to use Oculus as a curstomer wants.

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  7. 37 votes

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    12 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 47 votes

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    0 comments  ·  Oculus Rift S and Rift » Dash  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 25 votes

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    0 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 85 votes

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    3 comments  ·  Oculus Rift S and Rift » Dash  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 226 votes

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    14 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 200 votes

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    16 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 2,299 votes

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    133 comments  ·  Oculus Rift S and Rift » Home  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 12 votes

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    0 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 2 votes

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    0 comments  ·  Oculus Rift S and Rift » Dash  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 4 votes

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    1 comment  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 108 votes

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    1 comment  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  18. 154 votes

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    6 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 87 votes

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    12 comments  ·  Oculus Rift S and Rift » Desktop App  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 526 votes

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    24 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →

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