Pete M
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Strongly agree here. I've had to do several factory resets to fix issues, and inevitably lose some save games (some can be backed up manually, but others can't at all). This is both disheartening and frustrating, which are obviously not feelings you want associated with your platform. Simply mandate the use or option for cloud saves (obviously still want to support off-line play), and then prompt users to sync next time the game is launched, with choice of what's in the cloud, or what's stored locally.