Shawn

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    268 comments  ·  Oculus Rift S and Rift » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Shawn commented  · 

    I am now in this boat as my original CV1 cable has failed and it was fairly well taken care of as well, 3 years to the day tomorrow from date of purchase and now to find out tonight that even if I wanted to drop $100 to keep it going I can't.

    I have an Oculus Quest and I'm going to be looking at selling the unit if this is the kind of support we can expect the moment the next one comes out. Not supporting simple accessories for your user base is poor form. The older headsets will be passed on to other people when we upgrade, ideally to your new gear, and those people will buy accessories and games and ideally new headsets of their own. It makes no sense for a hybrid HDMI cable that in all likelyhood cost no more than $30 on a bad day to make a $600 set of kit head for the garbage dump. It's wasteful and poor customer service and in this day and should be considered really poor environmental stewardship.

    Think twice about the cable availability. If the plan is to force those of us affected into new headsets it's not going to work like you think it will.

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