An error occurred while saving the commentAlex J Lennon commented
I was just speaking to your support representative about this.
- Oculus Rift
- Oculus Quest
- Oculus Rift-S
I am a great advocate for Oculus within my business community and have colleagues working on VR solutions.
I am extremely annoyed to find I have a working Rift which I can no longer use because the cable has given up due to reasonable use.
Even if Oculus won't manufacture these I have absolutely no doubt you could allow a third party in China to make these to support your user base.
I want to be very clear here. If I have to write off a working Rift because you won't support customers with replacement cables then I will be using your competitors devices in the future.
I am quite sure that there are many others who feel the same way as me.
You have a good product. Please do the right thing and support your users on this.
Alex LennonAlex J Lennon supported this idea ·