Allow users to try games put up to 2 hours and not beyond 14 days (current refund policy) without restricting the amount
Oculus is currently only allowing refunds are a certain amount of games and if too many refunds are issued they disable your refunds for the future. This happened to me. I am new to VR and so are many people that are using your systems. Any time I play with people online they say they only buy one or maybe two games tops because of cost and not knowing if they would like the game.
Solution: offer a trial period for EVERY game played/purchased. Allow unlimited refunds as long as it stays within the refund policy. This way people can truly okay the games they love and oculus would get amazing feedback.
Xbox And PlayStation don’t offer this because people know what they are getting when they buy their games. With VR, people don’t. It’s honestly a crapshoot which is why this is important. There are games people would really not expect to blow their socks off but sometimes those games do. By enabling a trial period for ALL games, you open the doors for more purchases, more customer satisfaction, and a way more inviting community. Right now, I feel let down at times because I am not RESTRICTED from returning a game I played for 5 minutes and didn’t like.
Make it fun and inviting for all. Get rid of these stringent rules that do nothing for anybody.