Facecoverings need to be hygenic or cleanable
The standard faceplate/cover really needs to be hygenic! or washable. even if only one person is using it the foam will become saturated with sweat and skin particles. Your staff advise the only way to clean it is to wipe it with a cloth. THIS IS NOT HYGENIC and is either a design flaw or a deliberate attempt to make accessories required. In fact if you think about it this is a very GROSS piece if technology that sits right on your face. It's like never washing your face covering.
I am sure it could be cleanable in some way... in the very least there should be official covers for it. or come with a non sweat absorbant cover and the fabric ones could be optional.