Make the Asgard's Wrath offer available for EVERY Quest 2 owner
What a horrendous marketing move.
You're basically telling everyone who bought the Quest 2 to go f- themselves. Too bad if you're an early adopter.
In addition, most of us who bought the Q2 can still refund it and get a new one cheaper, and with a free game.
Sent in a support ticket, if I don't get the game for free, then I will just return it and get a different system. Honestly was already hesitant about getting an Oculus due to Facebooks ****. Now they are treating existing customers like ****? Really not a good sign at all.
Jonathan Marsh commented
Surely your creating a job for yourselves by doing this as everyone will be sending their quest 2’s back saying their faulty to get this game for free :/
This is the kind of move that makes me want to return it and abandon the platform. Those of us who supported their headset from day don't get anything. This is a test of things to come.
bianca babbles commented
Come on Oculus, what about those who got it day one? Where is our love.
Not cool Oculus. You should be looking out for your early adopters and offering this to all customers who have bought the oculus so far!
Flaredl DL commented
So frustrating, Make the Asgard's Wrath offer available for EVERY Quest 2 owne since launch !!!
I missed out by a couple of days.. Should have procrastinated the decision a little longer... It arrived earlier than the original eta which seemed great at the time but has now cost me this game :( seems pretty unfair..
Bobby Hartman commented
i want the game, i bought quest 2 the day it came out
I am returning my headset and buying it again. Sorry Oculus, this is stupid, but as this offer.
Mark Cohen commented
What about those that supported the first version and the beta for the link cable they're all forgotten as well.
If I decide to go through the effort to return my two headsets I may just see if I can buy a different get system.
Glad I found these forums so I could vent...
This kind of move by Facebook / Oculus is a complete disincentive to preorder your products in the future. "Sure," the suits might be thinking, "but as long as you eventually buy it, who cares?" Well, when people don't pre-order your product there's a chance they might end up spending their hard-earned money elsewhere. For instance, if we hadn't pre-ordered the Quest 2, suddenly the PS5, Valve Index, etc., look more appealing. Part of getting us to pre-order is to prevent us from going in a different direction.
So please don't screw over those of us who were now seemingly dumb enough to pre-order your product. Please consider the importance of post-purchase consumer satisfaction. We want to be excited about the Oculus Quest 3... don't take the edge off that with this kind of silly move.
Adria Ciurana commented
It is ugly that those of us who eagerly buy it have had no advantage. I should give them to the ones who opened it a week ago.
Steven Mcwhirter commented
Does seem a bit unfair to penalise early adopters!
JP Pellat commented
Please give everyone the game... I bought it days ago asked for a code and was denied by customer service...
I purchased my quest 2 two days ago. This is beyond frustrating!
I got my quest 2 less than a freaking week ago. So frustrating.
Antonino Vacalebre commented
That's what I get for preordering, uh. Never again.
Ryan Yaeger commented
This is the worst marketing offer I've seen in a loooong time. Why would you purposefully not include your Q2 early adopters in a free game offer? You are basically saying we don't matter. My Q2 is available for exchange until Jan 16th and I don't really think it's worth it to return the Q2 for a free $40 game, but I might just do it out of spite. That returned headset will cost Facebook more than $40. This is not a good way to start out a consumer relationship.
Not cool.not cool at all.
This should be for us all.as we are all new due to very recent release of quest 2.
Just make it free for all