Make the Asgard's Wrath offer available for EVERY Quest 2 owner
What a horrendous marketing move.
You're basically telling everyone who bought the Quest 2 to go f- themselves. Too bad if you're an early adopter.
In addition, most of us who bought the Q2 can still refund it and get a new one cheaper, and with a free game.
Giving a game away for free is cute but locking out your early adopters who literally just bought your device because it's basically brand new is less cute.
Ways this could have been done better:
- Making it free to all Quest 2 owners until Jan 31st.
- Making it free for all new owners but discounted to around half price for everyone else.
Unfortunately since you did neither of these, now you have all quest owners feeling a little screwed over and demanding a free game. Good luck navigating these hurt feelings.
I think it's an awesome promotion to help promote more sales, subsequently bringing a larger player base to games we all enjoy.
But it's hard not to see this as a slap in the face to people who purchased prior to 11/20. It's not like we're 3-6 months down the road, when people expect promos to increase slumbering sale numbers.
There's a LOT of people out there who sold this headset to family, friends, and even people on the internet due to their high praise of the product.
In a show of thanks, they get to spend $40 on a game anyone who hops on the train now gets for free?
Marc-Olivier Roux commented
Simple. I’m returning my quest if we don’t get the game for free. I’ll buy a new one and enjoy the returns !
Facebook, be the good guy here. Don't **** on your customers
Hear, hear! C'mon Oculus, do the right thing!
Matt Garretson-Pugh commented
We supported the platform by being early adopters, even without 90hz and other features at launch... only to be left out in the cold a month later. It seems only right to extend this to all Q2 owners.
Victor S. commented
How does the business/marketing team at Facebook mess this up? Why are these people getting handsomely paid for decisions like this? I'm dumbfounded.
Joseph Johnston commented
Marco Acri commented
What even is the justification behind not giving it to everyone?
eric martinez commented
I will buy my future games on steam, I feel that they respect me much more as a customer
So frustrating. They are actually telling us, do not pre-order or buy at launch.
eric martinez commented
I'm out of the month to return the product.
I wish I had bought it in amazon to be able to return it.
but I'm going to see if a refund is possible for this offense in those who trust a product
This is bad. There is a good chance I keep my Quest 2 even if you do something as inconsiderate as giving a free game a month after the go live to new client only, but you are hurting your brand hard. It is my first few weeks with the Oculus Brand and I already have a set of impressions based on the Elite Strap quality problem, the high price of most games and now this too common marketing culture when the only good client is the next one.
!!!esto no es justo ,castigan a los fieles seguidores de óculos que compramos las quest 2 de salida ¡¡¡...... Recapaciten y den a todos los que compramos las oculus quest 2 el juego gratis
DK Stanford commented
Really Oculus? You're going to shaft all of us who PRE-ORDERED your kit and have been doing word-of-mouth advertising for you? Really?
Lee bateman commented
I activated my quest last night after and I've gotta admit ima bit salty about you launching this a month after launch.
Come on guys, do the right thing and make the offer for everyone who activated from launch.
It seems incredible to me. That you do this rudeness to customers who do not hesitate to buy Oculus products as soon as they leave. If it had been 4 or 5 months since your departure, I would understand. But the Quest 2 have just come out, they are practically new. This is a marketing move to attract the undecided who are waiting for the HP reverb G2 and opt for the Quest 2. You do not care about the customers at all. you only see the money. Very bad move. Thanks Facebook for nothing ...
Robert Vining commented
This is a great way to show early adopters how little you value their business. Please tell me this is an oversight and not an intentional move. This game should be gifted to Quest 2 purchases starting from launch day.
I pre-ordered this, and I get nothing, but those who purchase literally a month and a half after get one of the best VR games for free. AHAHAH.