PLEASE MAKE REPLACEMENT CONTROLLERS AVAILABLE FOR PURCHASE!!!!!
My son's right touch controller is busted and needs to be replaced! I've been trying to find one to purchase with no outcome. He now has an Oculus Quest that he can't play!!! I don't understand why the controllers aren't available to purchase!!!!!!!
Erica
shared this idea
7 comments
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Stranger2Night
commented
Either keep producing replacement controllers or at the very least update the Quest 1 to allow it to use the Quest 2 controllers.
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Liam Ryde
commented
No reason to not produce more controllers when the majority of units sold were during quarantine (including me). While my controllers are still working, I don't want to be in the position of having to search for some $200 used replacement (as seen on ebay). Won't be buying a Quest 2 either if that's the case.
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Mikey B
commented
I've been searching for weeks for a replacement left controller on the website. I contacted support twice and was told to "keep checking our website". There's no "Notify me" option either. This is absolutely horrible since I can not play most games without that second controller. Even Facebook's Horizons which I was hoping would support hand controls does not!
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Chris Keach
commented
Either the Quest 2 controllers need to be made backwards compatable or the Quest 1 controllers need to be continued to be produced till at minimum one year past the last manufacture/sale date of the Quest 1.
My headset is under a year old, What if the controller breaks? You going to replace the entire thing since I will be unable to use it?
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Tobi Tobias Toby commented
My right controller is clearly on its way out, but it's still functional.
My friend's using it atm, and I worry that the next time she punches a wall, that'll be the end of my Quest.
Considering how fragile and recent this hardware is, it's irresponsible to not offer a way to fix my soon-to-be broken $400 product (from 2018!)
Don't let eBay take this over. Those with excess Touch controllers WILL take advantage.
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Tobin commented
Placed both controllers and headset into offical oculus quest carry case. NO damage at all prior, left over night, wake up in the morning and left ring has a ***** in it and is warped.
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Ray
commented
My left controller doesn't, Oculus tells me they cant help because warranty is up.
This is completely unacceptable. I've spent 500 dollars on the quest. I've spent money on games for the quest. Now I'm being punished for buying a product less than a year old that's being marked as obsolete.