Provide alternate ways to login if 2FA locked out!
I ended up factory setting my phone and forgot to screenshot the recovery codes of my authenticator app, effectively forcing me to recover all my accounts from scratch. I'm able to verify my info using my number, email, etc. With other apps, I can regain access with alternate methods.
However with oculus, my only options are providing recovery codes which I don't have access to for my 2FA, and I've been on hold from oculus support for a full week waiting to regain access!! My quest is effectively a BRICK now because I don't have any access to my library. I can't even connect my PC with oculus link because it forces me to login and put a recovery code.
Please make it easier for a customer to regain access if they lose access to their 2FA!!!