Better chat services with service department
Since my Oculus account and Facebook account would not link I decided to try their chat, after an hour-and-a-half wait, they disconnected me. How about a person you can actually talk to you?! All's I did was try to pre-order in which they took my money okay., I wonder if this product is really worth the bad customer service.
steve smith commented
I actually had a VERY good experience with the chat service just now. The rep was very knowledgeable and helpful and patient. The underlying problem (related to linking Oculus/FB) remains a fundamental show-stopper in many ways, but the chat service worked well *for me* *this time*...