Fix the 'Crash to Home' bug- Any app (all app) screen turn black, Guardian wall appear and app crash to home. Fix?
Fix the 'Crash to Home' bug- Any app (all app) screen turn black, Guardian wall appear and app crash to home. Fix?

Hi everyone – I’m told that this behavior has been resolved as part of the v10 software update that rolled out last month. If you are still experiencing this behavior or run into any other issues, please reach out to our support team: https://support.oculus.com/885981024820727/. Thanks!
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dfghj commented
it keeps kicking me from vrchat and it opens the explor app it's not just me either it happens to all my friends please help
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block head animation commented
To fix it the first time I just sideload a game off of sideload from my phone seem to be fix but 2 month's later (now) it had crash again and I tried to sideload again but it crash my sideload app (this is a temporary solution)
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Anonymous commented
It’s v30 and I’m having this problem. I open Pavlov shack, and echo arena and as soon as I open them up it either pops up with the three dots infinitely or it kicks me out instantly
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Fed Pain commented
Nobody is saying how to fix it, they're all saying they just have the same problem. Can someone please let me know how to fix this! Factory reset didn't work!
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Octo commented
My oculus will crash while playing the climb and just goes straight to the home page. Its the only game that ive paid for and the only one to crash
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Anonymous commented
Hi, I have two games that start to load then goes straight back to home screen. One is end space and the other is echo vr.
Tried resetting, but nothing.
Any help will be appreciated -
Anonymous commented
Today I also started to gave these problems. Didn’t have them until now. Played a game, started another that crashed (boundery I think) and all apps started crashing after that
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melloswaggs commented
its been getting very annoying for me too. its been happening in all of my apps and just started crashing on any app i open whether it be vrchat to bigscreen and all in between
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Anonymous commented
same issue here. As others have stated, it seems toBe related to heat and fast movements. And Guardian.
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M commented
No Aidan, not just you.
My quest have been constantly crashing for the past two weeks..... at least twice per session -
Aidan commented
Same issue here but the app quits rather than pauses. I sacrificed all my game save data to factory reset per Oculus supports advice, but to no avail. I can't see any more recent complaints of this.. have everyone's issues been resolved through a software update?
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Emily commented
Okay I found out the reason why it keeps turning off.
When it’s not on tight enough the censor won’t read your using it so then it will just turn off
On the other hand if it’s almost dead and doesn’t have enough power it will as well turn off -
Marcel commented
@Badelatsch: what do you mean with: Support says update, other location then firmware reset?
Can you explain / give more info?
I'm now trying changing 60 Hz and daylight settings.
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Badelatsche commented
Purchased 7 days ago, problem since day one. Update to 10 is running. Fingers crossed it's fixed with that. Support says update, other location then firmware reset
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Marcel commented
Same here, happens with me esspecially when I play Space Pirate (not the demo). From lvl 10 or higher. Seems to be the temperature. And need to start all over: game crashes also. And I play with the newest Quest software: 9.0
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Morton Who commented
Oculus will not bother even looking into this issue until a VIP or important internal person starts having this issue. I just started experiencing it myself now. Obviously this is due to a recent software update.
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Andrea Belli commented
Happening to me. Bought the oculus yesterday, playing a bit with Vader Immortals cracked 4 times in 1h.
Opened a ticket... -
Andrea Belli commented
Happening to me. Bought the oculus yesterday, playing a bit with Vader Immortals crashed 4 times in 1h.
Opened a ticket... -
Anonymous commented
Kick out of an app/game to home happens not that often to me but the 3 loading dots with black screen appears very randomly for 0.5 seconds. I had this issue with the first Quest I purchased at begin of September and also with a replacement unit. The Quests always updated after the first start to OS version 358570.9320.0.
My troubleshootings. Happens:
• in Oculus's Home Room
• within games
• in stationary mode
• in roomscale mode
• in the middle of the day within a bright livingroom
• in the night with lot lamp lights
• in the night with dimmed lamp lights
• without people/animals in the room and no screens on (TV, monitor, etc)
• with people in the room and TV on
• in a complete different room with new guardian an no other electrical devices around
• with disabled WiFi
• after a factory reset -
Jay Archer commented
Happens to me as well. Apps close and I go to the main home screen at least 4 times in an hour. When I go back to the game its still running just fine where I left it..