Charging while shutdown keeps turning on quest
For people new to the quest, you may or may not have noticed this incredibly annoying issue yet.
Upon release of the oculus go headset, there was an issue whereby any power received by the headset while it was in a full shutdown state would automatically turn the headset back on again.
This caused issues where the headset was left on charge then packed away without thought, only to find it was out of battery next time it was used.
This was later fixed by an update for the oculus go, the same issue is unfortunately present on the quest
However, on quest if you were to shutdown, cover lenses then put on charge, you'll find that not only is the headset turned itself on again but the screen has been on all that time unattended, headset hot and if volume is loud enough, making noise where it's in the confirm guardian state.
There is no way to charge while shutdown at the moment, meaning if you were unlucky enough to have the lens cover off and charging while shutdown and not notice that it has booted itself up again by physically looking in the lenses, you'll actually find that next time you use it, it won't be 100% battery or worse still, completely drained.
We need people to shout about this so they can push a fix asap, it's been done for the oculus go but needed people to shout about it, let's make it happen for the oculus quest!
Pulling your headset out to demo to friends only to find its got very little battery life left (despite being on charge for hours before) isn't fun!
aran
shared this idea
Thanks for sharing and voting for this feedback. We believe that the root cause of this issue was identified and resolved within the v7 software update that rolled out in July. The headset should no longer power on upon being plugged in. As a result, we are marking this idea as complete. If you continue to experience this behavior or run into any other issues, please contact Oculus support. Thank you!
91 comments
-
Not Happy
commented
Sort this out please.
-
Pissed off
commented
Still happening oculus- open this ticket back up . ****** I payed this money for this and I’m getting like 10 minutes of play or workout in my case before I have to charge again while it’s on! Ugh
I guess I’ll get another 10 minuetes in another 24 hours!
Ps just bought a Year of supernatural. any chance y’all will pick up the bill since I cannot use my quest? -
Alfredo Maria Milano commented
I've got the same problem on a Quest 2 and it started happening just after the latest update. Fix this or the headset is just a fancy and expensive paperweight otherwise.
-
Serena Saur commented
Just had my fully shut down, charging Quest 2 turn itself on. No user input, had been off for two hours and spontaneously restarted and gave an overheat message when I put it on after hearing the haptic feedback buzz on my shelf. Looks like I might be selling this in favor of outdoor entertainment.
-
Aris Michel commented
I put my quest 2 in my official oculus carrying case and I went to the park so I kept it in my backpack an hour later I wanted to use it but I touch the backpack and its SUPER HOT and I open the case touch the oculus and it feels like lava so I take it out it was because it had been on for the past hour cuz it auto turned on :(
-
Amit Tzuk
commented
Still going on :(
-
Dallas MadHatterSmurf
commented
Issue is still going on
-
Anonymous
commented
Obviously oculus doesnt seem to give a ****. Mine does it also
-
Anonymous commented
Same problem here. Just started yesterday. I turn it off completely to charge it and it comes back on after awhile and stays on. Gets very warm also.
-
Anonymous
commented
I still have this issue till this day!
-
Anonymous
commented
Just got my Quest 2. First i fully charged it and then i played to 1%of battery. Suddenly the VR shot down. Now i pluggd in the charger. The quest reboot and i see the big O and then it turns off again. This happen again and again in a loop. What can i do? It has auto startup and then it stops cause the battery is empty. Sad this happened the first day i used them.
-
Anonymous
commented
I had the same problem and it seems to be fixed thanks to Wemblay: I am using the link that I had with my go pro (usb-C - Usb 3.1) and my quest stays turned off while charging.
When using my other link, even with the same charger, I have the problem described in this post. So please try another link!
I hope this will help :)
-
RayEd
commented
Its happening to me too, this is very very annoying
-
José Teixeira commented
Started happening today! Was working perfectly till now, now when it's completely turned off, if I connect the official charging cable it turns on, and the light is not orange, so I don't even know if it's charging. Please fix this.
-
Damien
commented
Still happens to me. This issue and the power drain while using link both need to be looked at.
-
Anonymous
commented
Still an issue today.
Setting to detect movement is turned off.
Sleep 15 seconds.Turn off (plugged in) put down. PLING! turned on.
Cannot seem to charge beyond 50 ish %I don't believe it was always like this am I missing an update?
Is it possible to turn it off from the App? -
Anonymous
commented
I have looked at tone of youtube videos and i still can't get it to charge please help i also checked for updates but it says it is updated i don't know what else to do please let me know at thanks
-
Anonymous
commented
I'm running into it I bought 2of these things "Oculus quest 2" for my kids and on and off on and off over and over can't play one now and I'm ******!! $800 or more dollars when you add in the warranty I had to pay for the **** happened with the PlayStation 4 the Xbox 360 WTF ARE YOU PEOPLE DOING OUT THERE!!!!your technical teams have to know that 1outa 10 of these have no chance to last much over a year and a lot are screwed up much sooner. I've got a N64 over 20 yrs old never a single glitch .how many of you would pick one of your new line systems at random and bet your job it would last 20 years,hmm or just over a year? You see my point.So now you know that you are not good at your job,all you people want is a paycheck.
-
Anonymous
commented
I am noticing the same problem charging my quest. This issue started about three weeks ago. I do not know how to fix it. I have had the quest since Christmas. Please fix this.
-
Stacey Church
commented
My son just bought his toda for his birthday and we are having this problem and trying to figure out ow to fix it. It’s not like a $5 toy - when you spend $500 on a gaming system, this problem should be resolved