Charging while shutdown keeps turning on quest
For people new to the quest, you may or may not have noticed this incredibly annoying issue yet.
Upon release of the oculus go headset, there was an issue whereby any power received by the headset while it was in a full shutdown state would automatically turn the headset back on again.
This caused issues where the headset was left on charge then packed away without thought, only to find it was out of battery next time it was used.
This was later fixed by an update for the oculus go, the same issue is unfortunately present on the quest
However, on quest if you were to shutdown, cover lenses then put on charge, you'll find that not only is the headset turned itself on again but the screen has been on all that time unattended, headset hot and if volume is loud enough, making noise where it's in the confirm guardian state.
There is no way to charge while shutdown at the moment, meaning if you were unlucky enough to have the lens cover off and charging while shutdown and not notice that it has booted itself up again by physically looking in the lenses, you'll actually find that next time you use it, it won't be 100% battery or worse still, completely drained.
We need people to shout about this so they can push a fix asap, it's been done for the oculus go but needed people to shout about it, let's make it happen for the oculus quest!
Pulling your headset out to demo to friends only to find its got very little battery life left (despite being on charge for hours before) isn't fun!
Thanks for sharing and voting for this feedback. We believe that the root cause of this issue was identified and resolved within the v7 software update that rolled out in July. The headset should no longer power on upon being plugged in. As a result, we are marking this idea as complete. If you continue to experience this behavior or run into any other issues, please contact Oculus support. Thank you!
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David Sherratt commented
This problem is occurring for me constantly still. This ticket needs to be reopened, it's not completed.
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Jaime N. Smith commented
I was awakened this morning by the startup sound of the Quest 2. I didn't turn it on, just left it to charge after a night of VR. The battery was low. Eventually, it was drained. This has been an issue since the logo was changed. I don't understand how an update can fix something, then go back and break it again. This kills the battery!
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Taylor Higgins commented
Tried everywhich way how, this thing will automatically turn whenever it’s connected to power, never had this as a problem before and I feel like it’s taking a toll. Post something, an update somewhere idk
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Pierre Demarque commented
same for me with last update
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Jay Wilson commented
Before y'all changed the logo my headset would stay off when I put it on the charger but now sometimes it doesn't show the charging light and randomly turns on. FIX THIS PLEASE!
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Ross Tobitt commented
I can confirm this issue still exists in the latest update and needs fixing immediately as it is of critical importance for both the usage and the privacy.
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Michael Bueno commented
This problem just started happening when the Meta logo was added to the boot sequence. Tried everything suggested online including a factory reset and still happening. About to go find a used, discontinued Rift to subvert this nonsense. Made my Quest 2 completely unusable as it will no longer charge at all... FIX THIS ALREADY!! Facebook has time to change their name, but not service the needs of the most important aspect of their metaverse ambitions (the hardware sued to access it)... No wonder the stock tanked 38% YTD
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MDA INVOICE
commented
Ever since the update where they added the meta logo I have been having the same issue so its obviously not resolved
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OR
commented
Issue appears to be still happening. This is a major privacy problem.
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BR1
commented
Same here this is a joke, I use my quest as part of my consulting business and present at my university and just cannot rely on it anymore as it always out of batteries because it can never charge, never mind all the wasted electricity it just happily drains - Fire Jimmy for marking this as complete, he cannot do his job clearly
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Mark Kampe commented
This problem is definitely still happening using the lastest s/w. The quest II went through the power-off dialog, said it was powering off, I put on the lens covers, and put it in my Anker, the yellow charging light comes on, and (about 1/3 of the time) within 60 seconds the quest turns itself back on (tweedles and the hand sets buzz)
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Don Wilton commented
I've had my Q2 almost a year. I used it quite a bit for the first few months and never had this problem. It then sat idle until a couple weeks ago. I applied all updates for Oculus firmware, apps, etc. Have the power option switched off, etc. Everything was still fine. Then this problem started yesterday even though I hadn't changed anything; or so I thought Today I realized that I started charging it at a different outlet than usual when I started having the problem. I switched back to the prior outlet and made no other changes and it is now charging properly and the Q2 does not turn on when I plug it in.
For now I'll assume he problem for me is the outlet, though I don't know what about the outlet is the problem. The plug did feel a little loose in it. Could be a connection problem I guess.
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Anonymous
commented
Still happens, and actually it's even worse as now charging the oculus always turns it on. Can't comprehend how they can't fix it in 3 years time...
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Scott Anthony commented
Marking it as complete? This issues has NOT been rectified!!!!
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Clarke M
commented
And here we are in 2022 and the Q2 is still powering up from full shutdown (not sleep) when plugged in.
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Chris Kes commented
Same problem, latest update installed. Powering off with bootmenu not working
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CHONG -
commented
Mine also have the same problem. Wtf?
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M Bos
commented
Its so annoying!!!!! I even bought the case and exprcted it to protect the oculus2 i bought for the kids. It probably does but even without touching the button it turns on when i just.... Move it??!! Also when i touch the controlers!!!
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Trevor Campbell commented
i just figured out a solution! hold the power and - volume button and bring up boot menu and select power off. then it should stay off and bring up the battery charge symbol! it just worked for me!
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Jo Hubchik
commented
I just got an Oculus Quest 2 (11-2021) and a unit manufactured in August 2021 and it has this exact problem.