Charging while shutdown keeps turning on quest
For people new to the quest, you may or may not have noticed this incredibly annoying issue yet.
Upon release of the oculus go headset, there was an issue whereby any power received by the headset while it was in a full shutdown state would automatically turn the headset back on again.
This caused issues where the headset was left on charge then packed away without thought, only to find it was out of battery next time it was used.
This was later fixed by an update for the oculus go, the same issue is unfortunately present on the quest
However, on quest if you were to shutdown, cover lenses then put on charge, you'll find that not only is the headset turned itself on again but the screen has been on all that time unattended, headset hot and if volume is loud enough, making noise where it's in the confirm guardian state.
There is no way to charge while shutdown at the moment, meaning if you were unlucky enough to have the lens cover off and charging while shutdown and not notice that it has booted itself up again by physically looking in the lenses, you'll actually find that next time you use it, it won't be 100% battery or worse still, completely drained.
We need people to shout about this so they can push a fix asap, it's been done for the oculus go but needed people to shout about it, let's make it happen for the oculus quest!
Pulling your headset out to demo to friends only to find its got very little battery life left (despite being on charge for hours before) isn't fun!
Thanks for sharing and voting for this feedback. We believe that the root cause of this issue was identified and resolved within the v7 software update that rolled out in July. The headset should no longer power on upon being plugged in. As a result, we are marking this idea as complete. If you continue to experience this behavior or run into any other issues, please contact Oculus support. Thank you!
Trevor Campbell commented
i just figured out a solution! hold the power and - volume button and bring up boot menu and select power off. then it should stay off and bring up the battery charge symbol! it just worked for me!
Jo Hubchik commented
I just got an Oculus Quest 2 (11-2021) and a unit manufactured in August 2021 and it has this exact problem.
daftKromina YT commented
my quest is random rebooting and flickers charging and drains battery tracking passthru flickers unsuportted becayse is a 64gb storage so im screwed i fel like they should let oculus 64gb storage headsets be eplaxced for 128gbs so moe updates can be stored for people who are broke
Alex Leung commented
It is STILL HAPPENING
Oculus Quest 2 with V34 update.
I shut down the Quest 2 completely, plug into power only to hear my controllers buzz, and see that the Quest has turned itself back on.
Jane wilson commented
mine just started having this problem
Amit Tzuk commented
Michael Hoskins commented
This issue has Absolutely not been resolved. My Oculus says it is up to date with the latest software version, and as of yesterday 10/21/2021, my Oculus quest 2 has started having this issue. It powers on any time it is plugged in, and will not stay powered off if the charger is plugged in to the device, even of I power it off while it is charging. It was plugged in all night, and when I woke up this morning, the front was relatively hot and the battery was only at 75%. This is extremely annoying. I feel like I paid $400 for something that couldn't even go six months without having some annoying issue. It is exceptionally irritated as I just downloaded the new Resident Evil 4 for VR, and cannot get a full charge to enjoy the most out of my new $40 purchase.
Christopher Gonzalez commented
Same has been happening here, today’s date is September 21, 2021 and this issue started with me just today, I’m stressed by this and I haven’t been able to use my quest due to this factor, I even wanted to recommend it to a friend but couldn’t cause how could I recommend this clearly broken item that won’t charge now cause it’s constantly on. Very upset, I don’t even wanna use it anymore. Zuckerberg fix this
i've been doing experiments and turns out this happens mostly in long play sessions or when the batter becomes low, once u finish playing and fully turn off the device and plug it in a charger it will automatically turn on in "resting mode". my way to fix it is supposed to be somewhere down in the comments
if you still have the problem then here's how to fix it, shut down your quest and unplug it from the charger, wait for about 5 min then plug the charger back into your quest and if the problem still there then try keeping it turned off for 10 min
Not Happy commented
Sort this out please.
Pissed off commented
Still happening oculus- open this ticket back up . ****** I payed this money for this and I’m getting like 10 minutes of play or workout in my case before I have to charge again while it’s on! Ugh
I guess I’ll get another 10 minuetes in another 24 hours!
Ps just bought a Year of supernatural. any chance y’all will pick up the bill since I cannot use my quest?
Alfredo Maria Milano commented
I've got the same problem on a Quest 2 and it started happening just after the latest update. Fix this or the headset is just a fancy and expensive paperweight otherwise.
Serena Saur commented
Just had my fully shut down, charging Quest 2 turn itself on. No user input, had been off for two hours and spontaneously restarted and gave an overheat message when I put it on after hearing the haptic feedback buzz on my shelf. Looks like I might be selling this in favor of outdoor entertainment.
Aris Michel commented
I put my quest 2 in my official oculus carrying case and I went to the park so I kept it in my backpack an hour later I wanted to use it but I touch the backpack and its SUPER HOT and I open the case touch the oculus and it feels like lava so I take it out it was because it had been on for the past hour cuz it auto turned on :(
Amit Tzuk commented
Still going on :(
Dallas MadHatterSmurf commented
Issue is still going on
Obviously oculus doesnt seem to give a ****. Mine does it also
Same problem here. Just started yesterday. I turn it off completely to charge it and it comes back on after awhile and stays on. Gets very warm also.
I still have this issue till this day!