Hello, I first just want to say that the oculus is amazing. I do not own one, but plan to soon. After experiencing using one of my friends oculus, I was just blown away. I noticed on this scary creepy roller coaster simulation I was on (which was awesome) I started to feel like this wind one my temples. Now it could have just been the speakers, as I had the volume high, and I know it tends to give off that sensation. It was amazing! I really think you guys should look into actually adding some type of fan on the oculus that is actually meant for this. It makes the experience even better! Just an idea, as I have seen some reviews of this online and there are other people like myself that love it and thinks its awesome! I am sure if you integrated this into the next oculus it would sale like crazy! Just a thought! Will for sure buy one soon, and hope to see something with this feature in the future! Just makes the experience even more real!

Can we please have the option of reversing the creation of an avatar back to the default image (the mannequin looking person with the shades). I do not like the avatar and feel upset to log into my account because of it. I feel like my account is ruined. I want to go back to before I created it. I cannot see how this would be a hard thing to implement, it would just be reseting the avatar back to just like how it was before making one. Even if this was a one-time deal thing, I would greatly appreciate it.

I work for a large organisation. Oculus For Business is not fit for about 90% of our activity in VR. Requirement for FB account is abhorrent in our sector - absolute non-starter - and so we are left with a comporimised solution, and compromised support.

Sourcing proof of purchase within a vast bureaucracy takes several human-hours worth of fragmented effort. I just had to do this to replace a faulty Elite Strap (which are not so elite in their construction).

Give proper business support AND access to the consumer layer of functionality, or continue to create intolerable friction in the VR for Business space.

I think Oculus is missing a huge opportunity in introducing new users to product while increasing bottom line. Currently there is no option for Gift Cards for Oculus. Only option is for those familiar with Oculus to gift an app. Nice option, however, these people are already aware of Oculus. By providing an Oculus Gift Card, many more people will be exposed and engaged in conversation as to what Oculus is and what it can be used for. I think this is a huge opportunity being missed. I'd love to be able to add an Oculus Gift card to my Amazon wish list or share on my Facebook for family and friends that ask for ideas for birthday and holiday gift ideas. It really would start a lot of conversations.

My 10 year old saved up for a year to order an oculus quest 2 and an elite strap… Placed order on Monday, Quest 2 shipped quickly and arrived on Wednesday.

The elite strap was supposed to arrive two days later, on Friday… then Saturday… then Monday (today)… now Tuesday, but it hasn’t even shipped yet.

I reached out to customer service to ask what was going on and they said “well those are estimated delivery days and not guaranteed”. 🙄

I asked to cancel the Elite strap portion of the order so my daughter can get her money back and go by a different strap and not have to keep waiting… They said they couldn’t cancel it because it was pending shipping…

So, you can’t tell me when it will ship, but you refuse to cancel the order because it is PENDING shipping (even though you have no realistic ETA on when it will arrive)
WTF!?!

If I add one to my cart right now it says the estimated shipping date is October 21st (3 days from today) and we all know that is a blatant lie.

Last Christmas I got a Quest 2. Loved it so much I bought another one for the wife and kids. They all loved it and app sharing is fine on one headset. So I went and bought 2 more for the kids for Christmas this year. When I'm setting them up is when I understood that multi user and app sharing only worked on one device. So now I can't share any of the games I have bought over the last year. Spent over $1000 on Quest 2s, and now I have to go buy all the games we like 3 more times?!?! There has got to be a better way.

I ended up in a glitch login loop upon using my ocolus for the first time due to Facebook and oculus account trying to merge. I don't want a facebook account I do not like social media. It should never be a requirement.
I'm upset to hear about censoring of resi 4 vr because of 'feelings". Adhering to these people is defeatist and you should be doing more to respect the gamers who have kept games alive for decades than ruin their experience and the gaming industry based on sensitive people. And now to find out there are no replacement controllers incase one breaks. I've made a big mistake getting this system.