Offer a repair service for your products. I bought a second hand oculus go as my family are on low budget, we had the device for 2 weeks and the battery fried, I wanted to send it back and pay for the service getting a new battery fitted but the company does not offer this. Considering there will be many families in my situation the company should offer some sort of repair services for families that are less fortunate to buy the products brand new. I am so upset about it as it was bought for my sons 7th birthday and he is devastated, all I wanted to do was get it fixed and it is so disappointing that the company does not offer a repair service