Oculus Go

Welcome to the Oculus Go feedback forum! This is the location to provide all your feature requests and ideas for the Oculus Go platform. We're looking forward to hearing from you on the following areas of the product:

  • Companion App: This category is for feedback relating to the Oculus mobile app, specifically for how the mobile app interacts with the Oculus Go platform.
  • Core Software: All Oculus Go main menu, navigation, and settings feedback should be left under this category.
  • First Party Apps: This category is for in-VR apps created by Oculus, like Venues and Rooms.
  • General: Use this category for any feedback that doesn’t fit neatly into one of the other more specific categories.
  • Store: The place where all VR app purchasing takes place.
Please do your best to ensure all ideas are original and have not been previously submitted. Thanks for helping us improve Oculus Go!
  1. Need to clearly communicate which specific USB 3.0 Controllers are Supported

    At this time, the system requirements for the Oculus Rift S simply state that "1xUSB 3.0" ports is required. The reality however is that only USB 3.0 ports from certain USB controller manufacturers are supported. This detail is not mentioned either on the packaging or website. There is even a file called “compatibility.json” that is installed with the Oculus software that blacklists many of the mainstream USB 3.0 controller chips.

    These very specific requirements for which USB controllers actually work with the Rift S is not mentioned anywhere on the support pages for the Rift S and the only way…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sponsor public venues where people can try using the Oculus Go at low/no cost

    I am very impressed with the Oculus Go and want to help a friend in a distant US state experience using it, on the theory that she'll want to buy one. Alas, https://live.oculusvr.com/ implies that only Oculus RIft S and Oculus Quest units are on show at retailers. Is that so? You should provide venues where potential buyers can try using the low-cost Oculus Go! Perhaps try stores selling cameras which can capture Go-compatible VR?

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make sure users know that TABLETS as well as phones can be used for Oculus Go setup.

    Avoid the impression that one needs a telephone to set up the Oculus Go. All one needs is a device running Android 6 or later which is Bluetooth-enabled, right? A tablet works as well as a phone, and I know some people who have tablets INSTEAD of phones. (They use Skype and WiFi to make telephone calls.) A suitable tablet is available starting at ~$30; try to get a telephone unbundled with telephone service as cheaply these days!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. See password

    The oculus is great and all, but one thing. I-- my mom💢 created my account . She signed in with HER FACEBOOK. She is officially a crazy lady! You guessed it, I don't know her facebook and she refuses to tell me. I assum the password was set to some factory password or some "strong suggestion password" from google. I don't know how to check the password... when I am in the oculus app, I selected settings. Then I selected two factor. Then it said that my password was **********. Can I please actually SEE the password, so I can…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Horse Racing

    I was interested in coming up with a virtual reality horse racing game and was wondering who I could talk to about making that happen?

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make more experience apps for those with quadriplegia

    My son has quadriplegia. The Go frees him from his body and wheelchair for a little while. However, some of the cool experience apps turn off once his caregiver (me) sets it up then transfers the headset to his head. I didnt know this at first so he was quite frustrated. Could you somehow mark apps as being "transferable " ? Also...more apps for those who can only look...and not choose anything once wearing the head set? Thank you from all the moms of great kids who just want to somehow get out of that **** wheelchair.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ticket: 994539

    Hello Paul.
    I thank you and your team for your openness and the answer I deserve as a consumer.
    This is not about the cost of a power adapter, but about false promises in advertising (Oculus website). I would have spared no expense and tried to claim my consumer rights.
    You have thus defused this problem and further steps from me such as. Orientation to different channels, consumer protection, checkout and perhaps legal steps prevented. (America go and give.)
    That we understand each other correctly, I am not disappointed by Oculus product nor by the technical support and all those…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. improve the lenses with in the the headset, so that you cant get blind,When light rays reflect off an object and enter the eyes

    I did some research on oculus rift and your other virtual reality products it will damage your eyes and make you color blind or blind eventually I will not be buying any of your products until you improve them by help to make your vision better, cure seizures, improve memory and so on. Please do better to improve product then I will think about buying.
    When light rays reflect off an object and enter the eyes through the cornea (the transparent outer covering of the eye), you can then see that object. The cornea bends, or refracts, the rays that…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. fix the homepage

    on the homepage someone forgot to add a space and now it says "Last-minute Sale £50Off Oculus Go" and it looks like 500 so newcomers will be confused

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please add

    Please add functionality where you can view all oculus menu’s, material, and content in a compete 360° view. I have seen a lot of people on the internet complaining about the same thing that I am frustrated with which is the inability to operate the Oculus Go while laying down. That is the entire purpose as to why I bought one, was to lay down and “look at the ceiling” and operate everything. I know Netflix and some others have this functionality but not the main oculus menu’s and other features. Please update the device as soon as possible, this…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adapter vos casque VR aux personnes à mobilité réduite

    Vous pourriez adapter vos casques pour les personnes à mobilité très réduite en adaptant votre manette. En effet vous pourriez faire une manette qui a la forme d’un joystick de fauteuil roulant et ajouter d’autres fonctions sur des pads. Ainsi, les personnes qui ne peuvent pas bouger leur tête et difficilement leur mains pourraient sans doute utiliser vos casque et avoir de très bonnes sensations. Pour cela il faudrait travailler en collaboration avec une personne concernée par ce type de handicap. Vous pourriez donner des jambes à ceux qui ne peuvent s’en servir, ça serait merveilleux !

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Loved your automated Hey, Tha that did not address the problem. Since you neglected to address my issue, I’ll just help clog up your site..

    Hey,
    Thanks for contacting Oculus Support.
    I understand this may cause an inconvenience, if you'd like to leave us feedback feel free to do so on the UserVoice Channel, click here to submit feedback.
    Please let me know if you have any other questions, if not please let me know and I will have this ticket closed for you.
    All the best,
    Morgan
    Oculus Support Rodney Portal
    Nov 29, 8:05 AM PST
    Really find it stupid that I must log in to my account to unsubscribe.
    By making it that difficult, I will likely just mark the next emails as…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Oculus Go2 << Its already made... not by Oculus >>

    Go2 is already Out... Sadly its not from Oculus .. Its Called Skyworth v901

    https://skarredghost.com/2019/11/09/skyworth-vr-v901-review/

    So here with Oculus Make Go2, As the device may be they made robust .. they are lacking lenses of Go.. Not to mention polish and fluidness of OS or The variety of Content.

    If Oculus Them selves not interested in Making GO2 .. Just rebrand these devices with custom made add Oculus Optics, Software and May be change SoC to SD835 and release this device as GO2

    Its already Go2 .. You can make out of specs.. its just that optics and software sucks.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please make this lighter!

    I had neck surgery and it's painful to have the Oculus Go on my head for longer than 30 minutes. My neck has long since healed from that surgery 5 years ago. Your headset is just too heavy.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. make the plastic cover more resilient and not bubble all the time. The second one I have had to return to amazon uk because the bubbling

    make the plastic cover more resilient and not bubble all the time. The second one I have had to return to amazon uk because the bubblingis bad without charging it up.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. it is not about improving a product

    i have an idea for a product for the Oculus rift, it is about d&d. contact me if you all are interested

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Oculus Go: The Quest proving grounds.

    Another way to keep the Go as a viable platform (which has been suggested before in past posts by others) is to encourage game developers of upcoming Quest titles to produce smaller demos for play on the Go. Given the fact there are standards that the Oculus company requires for titles to be approved, it might be useful to post such lower level demos to see how well the consumers respond to them. Of course, the ever growing requests (including my own post) to add 2nd Oculus go controller support comes into play, if it's still possible to achieve.

    Well…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Need to be able to ask a question (not choose a question you have pre-determined on the "support" page. Preferably on front of page.

    ability to phone or chat support - is very important - it's factoring into decisions to buy your product - or go elsewhere.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make a version of Front part of Rift S HMD with physical IPD adjustment and with bigger nose hole

    As i can understand its not so hard to change the main part of Rift S right?

    So may be... in the future please make new version where with physical IPD adjustment and bigger hole for nose...

    Becase i need to return my rift s... only of those limitations... ( so sad... the image more clear and better sde...

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base