To whom it may concern:

This past month, Marian University held a weeklong healthcare camp for high school students with the goal of increasing diversity within healthcare and reaching out to underrepresented minorities. We utilized the VR technology to take an in-depth look at the human body, however I wanted to provide feedback about the user experience. It was disappointing that many of our participants who identified as BIPOC found difficulty in using, or in 1 case were unable to use, the Oculus Rift S headset. The Oculus Rift S headset is not designed to accommodate natural, black hairstyles including braids and afros. I would encourage the design team at Oculus to consider a variety of hairstyles, particularly hairstyles that are more common in diverse backgrounds, that may be encountered by users of the product. Providing a greater range of motion for the headset adjustment (including a second knob that allows the size to increase from left to right as opposed to only front to back) as well as increasing the overall maximum size of the headset would be extremely beneficial.

Thank you for considering this feedback

Oculus’ VR offerings are very well regarded. You sell good hardware, backed by a great user interface and game library. However, Facebook user data collection is a concern for many.

We can debate how harmful this data collection actually is in practice. However, it undeniable that it is generating intense negativity towards Oculus and scaring away potential customers.

Oculus should improve this situation by giving users control over how their data is collected by Facebook. Oculus should also be transparent about how user data is used.

Some suggestions:
- Add granular privacy settings that allow users control over what user data they share with Facebook. Be specific and detailed about what data you want to collect, and why.
- Add “Why am I seeing this?” functionality like that on Facebook proper, to help users understand why they are being suggested content.
- Let users delete data they don’t want associated with their profile.
- Basic social functionality like Friends and Parties should not rely on a Facebook account.
- Be clearer about how third-party apps integrate with Facebook policies. Is usage of third-party apps tracked by Facebook? Does the Oculus platform Code of Conduct apply to interactions in third-party, non-Oculus apps?
- There should be a ‘Private Session’ mode that allows people to use VR apps without storing any usage data.

I understand that user data collection has many potential benefits, and some users will have no problem sharing their data with Facebook. For users who are concerned, better privacy controls will help convince them to join the Oculus ecosystem.

Unlike the main Facebook platform, Oculus is based around premium sales of hardware and software. You don’t need to bombard users with ads or generate overly detailed user profiles just to make a good profit.

Thanks for your time.

In light of the limited stocks and the current global situation where many people are stuck in quarantine, it would be a big gesture of Oculus to assist in helping to get VR into the hands of as many people as possible. This includes individuals stuck in quarantine, educators, researchers, etc.

There are major issues of distribution with a significant number of units being snapped up by resellers and scalpers, resulting in many units stuck in the warehouses of these non-users. As of this writing, there are 5169 listings for "Oculus Quest" + Condition = "New" and 2471 listings for "Oculus Rift S" + Condition ="New" on eBay. These are units that could go to helping someone ease the mental stress that they are being placed in right now. This form of capitalism doesn't help make the situation better for the larger society.

If Oculus is genuinely interested in getting VR into the hands of as many people as possible, it would be a significantly consumer-centric move to regulate the number of units each purchase order or account can buy until the supply chain issues have been resolved.

Maybe it could be limited to 2 of each device (Oculus Quest/Rift S/Go) to facilitate larger families needing two Rift S? I'm sure that someone from the sales department could analyse the sales pattern and figure out a way to make an equitable decision.

This might also free up stock to increase the global distribution network. There are many countries that could benefit from an expanded distribution network which I hope and believe your team is considering. This would allow education institutes in those countries which require official support to integrate VR into the education system.

I am not currently an Oculus customer even though I wish I could be. Oculus is not currently shipping to my country so I hope this could change sometime in the near future.

Thank you for your time and support.

Hi.
I want to inform you I have found an HDMI to DP adapter that works with the Rift S.

When I bought my Rift S, I also bought an adapter because I have an Asus gaming laptop which has only HDMI. I didn't know this should not work, and after I saw at your website that you don't provide an adapter because you haven't found one that works, I was frustrated but decided to give a shot to the one I bought.

Well, it worked.
I am using:
Gold Touch HDMI Male to Display Port Female adapter w/Power
it comes as an adapter + usb for power
That's the exact name written on the bag.

Sound and Video works great, no stutter or anything.
Please consider giving this product / technology a shot.
Its a shame this kind of adapter isn't delivered with the Rift, and I am sure a lot of people don't even know this kind of adapter exists because anywhere online it says there's no compatible adapter. Anyone with a laptop that dosent have mini dp could use it.

I dont know if you need a proof or something, anyway if I can provide any details to help with the research to make this happen contact me via email.

Cheers, love the Oculus so much!

Everyone who has upgraded to the Rift S from the CV1 has encountered a downgrade in tracking in various games. A great example would be shooter games where you have to aim down sights, which causes you to lose tracking since the controller is too close to the headset. Supporting the external cameras would allow more people to upgrade from the original rift without sacrificing their tracking. Also people with the Rift S would have the option to purchase more cameras to “enhance the experience”. The only issues that can possibly be encountered would be USB bandwidth errors from having the sensors and the Rift S, however 1 or 2 external cameras should provide a more seamless experience to the Rift S.