My cable is starting to fail. 3 months ago I asked why there was no replacement available on the website of Oculus. De supportguy told me he was very surprised it was gone and would keep me updated when it would be available again. Never heard of them offcourse.

I have had my Rift CV1 for two years now and the cable is still working fine (touch wood) but I have recently started experiencing the dreaded audio connection problem in the right headphone. I only use it sparingly and mostly when sitting down while playing a flight sim. I recognised from the get-go that the cable looked fragile so unless I can purchase a replacement cable if/when it finally breaks I will not be buying an Oculus product again. It will be such a shame if/when that day comes because I really love my Rift CV1 and would rather not have to buy a competing product.

My cable is starting to fail. If there is no replacement available soon, I'll certainly not put my headset replacement money on Oculus again.

I'm so sad to see the development in Oculus since the initial crow funding at kickstarter to the point of not providing something as simple as a cable.
It has been more than a year without a resolution and the reply of "check our public channels" is not taking any kind of responsibility.

To me, it is unfortunate that the my CV1 was in storage untill i had the propper pc spec, but within a month after taking it to use this year, there were multiple connection losses.
It is not visible on the cable, but it is very easy to replicate. In turn it means that a replacement must come from a reliable seller with quality checks. i.e Oculus; not from a stranger on ebay who has no liability for such a type of defect.

To me it is clear that my rift is worthless and the customer service is fine with that.
I'm willing to forgo all my games on the oculus store to shift to a reliable company, because I can't possibly see how this couldn't happen for the Rfit S or the Quest. It is just a question about time.
In my opinion, it appears like a strategy to enforce newer models onto a customer than to provide value to a customer.

It is really is an issue about "finding" someone to make the cables, there is an easy solution.
Provide the the schematics so anyone can make them. Sooner or later it is possible that one of the Right to Repair open source project would want to pick it up and provide a refurbish solution, but it is likewise possible that some Chinese mass producer would produce new ones.

Not doing so, and not providing updates on your own solution to the problem, is the same as neglecting us who who supported you.
If Oculus want to be clear of the issue, there either need to be ongoing updates about the progress to resolve the issue or the details about the cable must be public available.

Why are there still no replacement cables and controllers for the cv1 available? This is non-sense since the rift-s isnt that big upgrade....

I'm seriously considering going to buy other (non-oculus) headsets simply because they're obviously not even smart enough to capitalise on such a simple, necessary and easy opportunity. This mistake is unacceeptable and seriously just a big waste of time. I mean it's not even like this isn't profitable, customers who can't use your product won't buy anything else from you. It's a no brainer that they can easily fix and the fact that they fail to realise that is proof of their incompitence

I just found out about this - sooner or later our cable will break, what am I supposed to do?

What a load of **** this company is lol

I will not be buying Oculus again... good thing I have not bought anything from their online store. Vote with your wallets people!

This “stunt” by Oculus completely devalues any sort of re-sale ability of our owned hardware. Once the cable goes the rest of fully functioning headset automatically becomes a door stop! If they want to force us into upgrade the very least they could do is to offer some sort of trade in program with a $200 coupon or so towards quest/Rift S.

Have they responded at all??

So 6 Months and Oculus did nothing. No Spare Cables at the Moment. Ok Oculus thats fine, i sell my broken CV1 and buy a HTC Device. Really Bad Customer Support.

The people within Oculus that decided to alienate their most loyal fan base of early adopters need to truly reconsider their career choices. I own a CV1 and a Quest, but will not be giving you guys another dime unless you make this right by selling replacement cables.

This concerns me, and will be looking into other VR headset brands the next go around.

This post is from september 2020, i'm typing this the 13 may 2020 and nothing have change yet ! If it's not possible to make cables (dont be stupid they can make it), than bring at least a solution ! Like wireless adaptator or stuff like that. What will happen with the Rift S in few months : <<yeah we dont make cables for the rift S anymore, you should upgrade for the brand new Rift S+ instead>>. This is what everyone should keep in mind when they think about Oculus, but they migth not think that way IF YOU PROVIDE US WITH CABLES OR AT LEAST SOLUTIONS. DO SOMETHING.

This is still bugging me. My cable broke a while back and I'm desperate for a new one, but there's no way I'm shelling out over £100 for a used one on Ebay.
Surely a company as big as Facebook can figure out a simple cable? Even at £50 each, people would buy them.

Have you finally found an option for customers with defective cables who are out of warranty ???

This is a warning to all people planning on buying Oculus headsets. Stay away from this ****** brand!

If Oculus was expecting us to just replace these headsets every couple years they should cost at least half the price...****, I don't even replace computer components that often that cost way less. This is just ridiculous. I have controllers and other components that are 20 to 30 years old that still work just fine.

Honestly, this is the equivalent of your car manufacturer telling you to buy a new car because they decided to not allow anyone to make replacement parts for the model you own.

A few months ago my cable started acting up. It's an issue right at the point where the cable is attached to the headset. When I turn my head right the screen goes blank. I bought my CV1 in December of 2017. I was shocked and appalled to find that replacement cables were no longer available. This is pure nonsense. Not only should the cable have been stronger, but the unit itself should have been made better to prevent this problem from occurring. Replacement cables should also be available. Of course the unit should also have been made to use standard cables, but then they would have no way to attempt to force you into buying a new unit.

Unfortunately, I bought a Rift S in December 2019 (before I knew my CV1 was even having issues) for the computer in the living room for the kids. While it seems to mostly work, it has not convinced me it's a suitable replacement for the CV1 regardless of its lack of need of sensors. The controllers are worse (not sure why they changed them) and it's issues with USB3 expansion cards is atrocious (I have USB3 on-board of my main desktop though). I have had constant issues with it not going to sleep and when it seems finally "go to sleep" it doesn't come back on until I reboot the computer...I think I might have resolved that though by using the Oculus Tray tool (3rd party)...which should not even be necessary. The issues with Windows 10 and audio are also very troublesome. I still use Windows 7 on my main desktop where my CV1 is and it works just fine. I'm sure I'll run into the same issue with this thing in the next 2 years. Maybe a little later as it's not used often.

With that being said...I'm also willing to pay for a replacement cable. It's not a big deal and I would expect to have to do this eventually. 2 years seems short, especially when only being used for sit-down simulator games...But that's probably the average lifespan anyway which explains the 2 year warranty.