If you guys don't make this right, Ill never buy another Oculus product again.

I've spent over 1000$ on hardware/software with your company.

Its looking like Valve will be the way to go as they were replacing cables for FREE

We need a replacement cable! It doesn't make any sense to throw away a headset only for a cable. It's nonsense!

Look, I'm not asking you to replace this cable for free. I'll buy one; my current one probably just broke from regular wear and tear, and that's okay. But the idea that you refuse to sell a mandatory proprietary user-replaceable part, thereby rendering the entire headset useless, is galling. My Rift is broken. Broken. Cannot be used. Paperweight. I spend hundreds of dollars on this headset and upgrades for my computer and this is what I get? You ask me to buy a new headset, but it sounds like I should just buy a new HTC headset instead.

450 dollar paperweight

Ive gone to all the youtube videos and told everyone not to buy the rift as it will just break

I have my Oculus for about 2,5 years now. After one year and extensive use, my cable broke and oculus support sent me a new one without a problem.

Now 1,5 years later (and not so much use of the headset) it again stops working now and then ... and now I am reading this. This is truly sad. Will I have a 450€ paper weight at home when the cable stops working for good?

Why are we still not able to get this cable? They are selling used on Ebay for more than the oculus was just a year ago.

I have bought 3 cv1 headsets over the last couple years. Two of which have cable issues and it seemes to be a pretty common problem and the community can’t find them anywhere. So I ask you please if your not going to make them anymore release the license so a 3rd party can make them.

My cable failed due to the inadequate support strap above the left ear piece. I hope you don't shaft your replacement customers in the same way.

I expected this to last longer than 3 years. I've treated it like a newborn child

i also in need of a cable and a heavy gamer and i purchase top of the line hardware regular ... i will not put another penny in the pockets of oculus after this shambles.

The fact no one on the oculus development team is confronting this issue and won't even allow a third party to make any replacements shows how little you care about your customers. I will definitely not be getting any other oculus products knowing how scummy your business practices are.

I am the latest victim of a cable that stopped working due to twisting when playing in a 360-degree environment. I would love to see either this cable return to production or be licensed out to a third-party partner who would make official replacements available. Thank you.

The lack of support or the ability to do something as simple as a cable repair concerns me. I talk to a lot of people in games such as VRChat and through my platforms in which I stream too. In the past I've told people the differences between headsets and why I felt that the Oculus was superior due to the controller design, it being lightweight, easy to use, and intuitive. I find myself wondering if having to purchase a new headset for $400 simply because of a $50 wire that wasn't engineered correctly may outweigh the reasons I find the Oculus headset superior. One attempt to get comments was on a youtube video I posted when Oculus decided to end support, with it now sitting at over 110,000 views, and many addressing the same sympathies as I, and please understand that I present this information simply because I hope to reach out and get an understanding from the Oculus powers that be, to help the many and keep us as loyal buyers and customers. I want to continue with Oculus, even though it's not as complicated or as high def as other models, i appreciate it where it counts. Easy, affordable, comfortable.

The decision to no longer support the Rift has shown me that Oculus doesn't care about its customers and clearly wants to force them into buying their new model rather than repair old ones. For this reason I will be buying a Vive if i can't find a replacement cv1 cable.

please fix my cable or send me a new one

Continue selling Rift CV1 parts. 1 year and 4 months on a VERY lightly used Rift CV1 headset. The right headphone is defective. Oculus has NO spare parts in stock. I’m surprised that Oculus wouldn’t have discounted alternatives in the event that accessories are not in stock/etc.

I added a third sensor just a few months ago to get more enjoyment from the CV1 but this headphone issue is taking away from the immersion.

I was also looking forward to getting the Oculus Quest this year as an upgrade; but this incident will make me reconsider Oculus, as I can’t support a company that provides finite solutions to a simple issue for loyal customers.

I can't imagine how others who have failed cables/etc must feel with their $500+ paperweight. If anything else dies on this Rift and there are not parts being provided, Oculus has lost me as a customer to the competition. I won't hesitate to jump ship when a company fails their loyal customers this badly.

Just had my Rift CV1 Mini-HDMI cable die today. It looks like if I can find one 3rd party I have to pay around at least $150 .

Continue support and I will continue to buy.

It would be great to have the option to buy a replacement cable. I bought the CV1 about 3 years ago, have used it mainly in a developing capacity so everything is in nearly mint condition (not more than 150 hours of active use) but the cable starts to bug out. I can't wont spend another 450€ for a new headset when the old one is perfectly fine except the cable has some wear on it. I've enjoyed the Oculus ecosystem and SDK but having no support for older hardware while using proprietary connectors/cables is a no go for a future buy from me.

Has anyone tried to solder the end of the headset connector to a new cable?

Sell new Cables. I also need a new one. Otherwise another company gets my money...when I buy a new Headset.