Fix Rift S Microphone intermittent quality dropping (Robot / Metallic voice)
I'd like to request you guys to fix the intermittent microphone quality dropping that a lot of users are facing on the Rift S. Here's a link to show you how the issue shows up:
As you can listen the quality drop occurs just for a few seconds, but it's random and intermittent getting people annoyed in social games like Pavlov VR, VRChat and RecRoom. Hope you guys can fix it somehow. I have opened a support ticket already but they couldn't help me to fix the problem. Thanks.
TheCerberus 935 commented
@Tim Holdback I HAVE THE SAME F***cking specs and i have the same problem with my voice, this bothers me a lot and it seems like oculus its not taking the responsability about this
Tim Holdback commented
This problem has been happening for me since the start of this year.
I submitted a ticket to Oculus and got a replacement within a few days. The tech support and I both thought it was a fault with the cable or mic after going through all the troubleshooting.
when I got the new headset It was good as new...... for a day. After that the sound came back and sounded even worse. This led me to believe it was a USB port issue (suspected dodgy motherboard USB) So this time I decided to order a PCI-e USB 3.0 expansion card hoping it would finally fix the problem but it didn't.
So now I am left with the conclusion of 'there is no fix' but hopefully that wont be the case. another thought is that i might need to get a better motherboard although that's a lot of money for something that might not fix the problem. I cannot believe this problem still doesn't have a solution.
if it helps here are my pc specs
cpu: AMD ryzen 5 2600
gpu: Sapphire nitro+ rx 580
ram: hyperX fury DDR4 2x 8gb
mobo: gigabyte AB350 gaming 3
Neil Elliott commented
This has been happening for a few months for me.
I've already posted here about it.
I bought a new USB card thinking that might resolve it, it didn't.
I bought a new USB mic thinking that taking away the mic responsibility from the Rift cabling may resolve it, it didn't.
Today I tried a new mic using a 3.5mm jack instead of USB thereby eliminating any confusion about which mic was being used or if it was a USB bandwidth issue, it's not, the issue persists.
I love the Rift S but never had this issue with my CV1 and it's left a sour taste in my mouth.
The only thing I didn't try in conjunction with the above is to completely disable the Oculus mic in case there was some way this interfered.
However, I have had no issues using a mic with other software including XBox, MS Teams for work and Discord.
Since it's not an issue with USB and only manifests itself when using the Rift service I can only assume it's a software issue.
It would be great if Oculus support would respond to this thread...
Orkel L commented
This is still a problem that has not been fixed.
Pink Sugar commented
To follow up on my previous post, this is what I've done and how it would show up in the Oculus launcher.
Pink Sugar commented
I don't know why Oculus haven't said anything about this yet but I know what the issue is, I tested this several times to be certain and the conclusion is actually a little sad.
The issue is with the data bandwidth limitation, though I can't be certain if the microphone is being transmitted to the DisplayPort or the USB 3.0 cable (Correct me on which one it passes through) but here's the gist of it : If you disable the Audio output of the rift S and just use the built-in mic, the random robotic sounds is completely eliminated. This is why I started using bluetooth earbuds for audio output, and kept the built-in audio disabled (even the oculus launcher keeps nagging about having no audio for the headset but it's a notification that doesn't pop up, just a blue dot in the launcher telling me that there's a notification about it).
I've been using the rift S this way for months now and it doesn't bother me really, the earbuds I have last 10 hours per charge so it's fine by me with this setup. But that's a hint for Oculus : Check the data bandwidth through the cables and see which one is getting a bottleneck!
EDIT : I forgot to add that you could do this the other way around as well, disabling the built-in mic and leaving the built-in audio enabled. Then you can go ahead and use your own mic like ModMic for example. This also causes the robotic voice issue to clear up.
I just got mine a week ago and right out the box, I was having this issue. It's odd. It's not like it happens when I speak loudly or anything it's just completely random. Hoping that it is a software issue that they can fix in the future, I'm very shocked nobody at Oculus even said anything about the issue.
Inferno Digital commented
I've been through two different Rift S headsets now and neither have had a working mic. they'll show up in windows, I can see the devices, but Oculus can't get any audio input from either one. I've tried updates, reinstalls, the gamut, with no avail. Definitely support this.
Mr Snakes commented
Can confirm that this also happens with my Oculus Rift S, had enough just going to return it and save up for an Index, which is a shame because besides this and the lack of IPD adjustment it's a perfect easy to use headset with stellar tracking considering it uses inside-out sensors.
Vincent Warte commented
Just got a brand new Oculus Rift S, and in VRChat everyone is complaining that I sound like a satanic robot, just like in the video. This is ********, this needs to be fixed. I'm not willing to wear another headset just so my mic will work.
OCULUS WHAT IS THE REASON WHY THIS IS HAPPENING!!!
Same it happens to me in vrchat all the time
Sascha Freese commented
Jep. For me too. Please fix that!!!!
Olivier Abrard commented
The fact that there is an identified issue with microphones on pretty much every Oculus Rifts S is undeniable.
The fact that the problem last since too much months without any serious communication nor excuses from Oculus is also undeniable.
The fact that Oculus communication is a Joke on that matter is undeniable too.
The fact that OculusRift was my first and last Oculus or FacebookRiftish is also now undeniable !
Guys I hope you bought most of your games on Steam, so you'll be able to switch on Vive or Valve stuff the next time ! It's the only working cristal clear communication they'll understand.
Oh, and no I don't want Facebook to know what and when I'm playing !
Just started to occur this week, I am using a 8700k, GTX2080ti (USB-C port). Having to buy a PS Headset to get around this :-(
Same problem. The microphone in my Rift S worked fine until a week ago when it suddenly began to produce the static robot sounds. I haven't changed anything. No recent updates. Can't figure out how to fix it.
Currently battling oculus about this. I reached out to them MONTHS ago about this and they basically said "that sucks, did you try unplugging it and plugging it back in"... I am so frustrated. This headset is 7 months old and is unusable! The wiring sucks and now I cannot play without major issues of the microphone being stupid, the headset completely blacking out and not coming back on. I am so frustrated. I spent $400 on this thinking it'd be a long term piece of technology. Now I just have a $400 piece of garbage.
So, I've posted this topic here in oder to they could fix it but after this time down the line I realize they don't care about the Rift S. Thank you Oculus for being so nice with your customers. My Rift S is already worn out and as my first VR headset I couldn't be more disappointed. I won't consider a replace with another Rift or Quest anymore, unfortunately. Reasons? Poor construction quality and mainly lack of support from the Oculus staff. I wish you guys good luck on this platform. Peace.
Jacob McIntosh commented
Just wanted to point out that it's December 2019, and no fix in sight.
Same thing has started happening to me recently in VRChat. Im talking with them and suddenly my voice goes to absolute **** quality (which I can ACTUALLY hear in people's mic echo. It sounds EXACTLY like the clip on linked on this post.) Apparently, a friend of a friend of mine knows how to fix it. But I doubt that person with ever come on and find me.
I've got a one-year warranty on it, so I'll probably just exchange for a new one, get it fixed, or just ask for my money if it gets bad enough. Otherwise, I'll probably be switching to Vive anyways, since Full-body tracking isn't really a thing with Oculus either. 😐