Fix Rift S Microphone intermittent quality dropping (Robot / Metallic voice)
I'd like to request you guys to fix the intermittent microphone quality dropping that a lot of users are facing on the Rift S. Here's a link to show you how the issue shows up:
As you can listen the quality drop occurs just for a few seconds, but it's random and intermittent getting people annoyed in social games like Pavlov VR, VRChat and RecRoom. Hope you guys can fix it somehow. I have opened a support ticket already but they couldn't help me to fix the problem. Thanks.
my rift S also does this... When will a fix come?
Please resolve this issue, or provide clear direction to users on what action to take. It is abundantly clear that this is an issue experienced by users of the Oculus Rift S on varying system configurations, across various applications.
Your continued silence on this matter will not make this problem go away for your users.
Chirai DragonballSuper commented
hi, please fix the robot voice on the rift s.
Oculus please fix this issue! We want to use your hardware but this incessant issue will Drive is to go elsewhere...we love you...please fix it!
sorry for my bad english i am from germany.
All of the Oculus software is translated into German for me, except for the point that is outlined in red (see picture).
Windows key + R -> Control -> Hardware and Sound -> Sound -> Headphones Rift S -> Right click -> Deactivate.
Now the microphone of the Oculus Rift S works without problems, only the Oculus software shows that something is wrong because the headphones are deactivated.
Of course, you can now use other headphones, even if you do not deactivate the Rift S headphones as described above.
Simply select "Use Windows settings" in the image with the red border in the Oculus software and select a source other than headphones in Windows. So the Oculus software does not complain because of the deactivation of the driver.
Nevertheless, something is wrong here, by the way, the chip is from C-Media Inc. https://www.cmedia.com.tw/
im going to try that! at least till september them im sending back my oculus to fix
thanks for the fix eddie ;)
can you keep me up with some updates? that would really help
Manuel, since this week-end, zero crash. I played almost 7 hours and it still work =)
i've had this issue too while playing VRChat.
@eddie von meyer:
Is this thing working for you? did you had any other black screens problems? did it fixed it?
Antonio Schneider commented
Hello everyone. I think I've managed to reduce this problem by using VoiceMeeter and setting the Rift S input mic and output headset to use MME driver, instead of WDM. I'm now using output device as KS driver for lower latency. It seems to help a lot here. Thanks.
Oculus support asked to send it back. But meanwhile, I maybe found something useful. I tried two main things. The first thing, is I have two computer, One laptop and one main computer, the issue appears on both. The only thing in common, was my microsoft account with shareable setting wich I deactivate.
I also create a local windows 10 account on the laptop. Didn't fix the sound problem on it, but I did play for at least 1h without a crash.
I managed to make my Rift S work while plug on my PCI-E 3.0 usb card like this one : https://www.amazon.fr/Inateck-Contr%C3%B4leur-Express-15pinY-Cable-compatible/dp/B00B6ZCNGM
, (never worked before for some reason). No crash and no robotic voice for two days now.
crab demon commented
it started weeks after getting it
Hello, I think something will break in the VR glasses after a while. Sad!
Thanks Manuel, at least Oculus did a good gesture =) you'll tell me when it's done and hopefully fixed, good luck :D
Best regards from France ;)
well that's difficult to say because i live on argentina and well because of this world crisis i dont know when im going to send it. Atleast oculus understanded my situation and now they are going to *extend* my warranty a little bit more
i'll tell you when this hole process is over
regards from argentina
Thanks for your answer Manuel, Could you tell here when your rift S replacement is delivered and if it did fix thoses crashes ? Hope for you it will fix it ;)
@Eddie Von meyer, Same problem here my rift was working okay for atleast 6 months with this mic issue when one day out of nowhere i started having this blackscreens every 10 minutes or maybe 5 oculus just tol me its a headset issue and i have to send them mine in order to fix it
Do your Rift S also crash after 10 or 20mn of play ? I started to have this mic problem after 5 month of good service and now, I have this problem with a far worse problem, the crashes.
I kinda fixed the problem with something I did read here, deactivate the Rift S sound in the pannel. My voice was clear again, but I did crash as usual, exactly like this guy : https://www.reddit.com/r/oculus/comments/fcjzu3/rift_s_keeps_having_these_odd_crashes/
The voice, it's annoying but well, I could have keep playing, but those endless crashes are a major issue for me...
It started happening to me aswell...
Jack Krinkle commented
The only thing I would try is replacing the actual cable from the PC to the headset, I know I've stepped on mine a few times and it COULD be the culprit, but I really would rather not spend the money to purchase one and pay for shipping just to troubleshoot if it is.
Shame on you Oculus, I will never buy another Oculus product ever, including anything off of your store.