Fix Rift S Microphone intermittent quality dropping (Robot / Metallic voice)
I'd like to request you guys to fix the intermittent microphone quality dropping that a lot of users are facing on the Rift S. Here's a link to show you how the issue shows up:
https://clips.twitch.tv/IgnorantAntediluvianAlfalfaPanicBasket
As you can listen the quality drop occurs just for a few seconds, but it's random and intermittent getting people annoyed in social games like Pavlov VR, VRChat and RecRoom. Hope you guys can fix it somehow. I have opened a support ticket already but they couldn't help me to fix the problem. Thanks.
Wendell
shared this idea
55 comments
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Pink Sugar
commented
To follow up on my previous post, this is what I've done and how it would show up in the Oculus launcher.
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Pink Sugar
commented
I don't know why Oculus haven't said anything about this yet but I know what the issue is, I tested this several times to be certain and the conclusion is actually a little sad.
The issue is with the data bandwidth limitation, though I can't be certain if the microphone is being transmitted to the DisplayPort or the USB 3.0 cable (Correct me on which one it passes through) but here's the gist of it : If you disable the Audio output of the rift S and just use the built-in mic, the random robotic sounds is completely eliminated. This is why I started using bluetooth earbuds for audio output, and kept the built-in audio disabled (even the oculus launcher keeps nagging about having no audio for the headset but it's a notification that doesn't pop up, just a blue dot in the launcher telling me that there's a notification about it).
I've been using the rift S this way for months now and it doesn't bother me really, the earbuds I have last 10 hours per charge so it's fine by me with this setup. But that's a hint for Oculus : Check the data bandwidth through the cables and see which one is getting a bottleneck!
EDIT : I forgot to add that you could do this the other way around as well, disabling the built-in mic and leaving the built-in audio enabled. Then you can go ahead and use your own mic like ModMic for example. This also causes the robotic voice issue to clear up.
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Marek
commented
I just got mine a week ago and right out the box, I was having this issue. It's odd. It's not like it happens when I speak loudly or anything it's just completely random. Hoping that it is a software issue that they can fix in the future, I'm very shocked nobody at Oculus even said anything about the issue.
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Inferno Digital commented
I've been through two different Rift S headsets now and neither have had a working mic. they'll show up in windows, I can see the devices, but Oculus can't get any audio input from either one. I've tried updates, reinstalls, the gamut, with no avail. Definitely support this.
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Mr Snakes
commented
Can confirm that this also happens with my Oculus Rift S, had enough just going to return it and save up for an Index, which is a shame because besides this and the lack of IPD adjustment it's a perfect easy to use headset with stellar tracking considering it uses inside-out sensors.
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Vincent Warte
commented
Just got a brand new Oculus Rift S, and in VRChat everyone is complaining that I sound like a satanic robot, just like in the video. This is ********, this needs to be fixed. I'm not willing to wear another headset just so my mic will work.
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Anonymous
commented
OCULUS WHAT IS THE REASON WHY THIS IS HAPPENING!!!
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Chad
commented
Same it happens to me in vrchat all the time
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Sascha Freese
commented
Jep. For me too. Please fix that!!!!
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Olivier Abrard commented
The fact that there is an identified issue with microphones on pretty much every Oculus Rifts S is undeniable.
The fact that the problem last since too much months without any serious communication nor excuses from Oculus is also undeniable.
The fact that Oculus communication is a Joke on that matter is undeniable too.
The fact that OculusRift was my first and last Oculus or FacebookRiftish is also now undeniable !
Guys I hope you bought most of your games on Steam, so you'll be able to switch on Vive or Valve stuff the next time ! It's the only working cristal clear communication they'll understand.
Oh, and no I don't want Facebook to know what and when I'm playing !
Regards.
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DodgeThis
commented
Just started to occur this week, I am using a 8700k, GTX2080ti (USB-C port). Having to buy a PS Headset to get around this :-(
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Ron
commented
Same problem. The microphone in my Rift S worked fine until a week ago when it suddenly began to produce the static robot sounds. I haven't changed anything. No recent updates. Can't figure out how to fix it.
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Kaitlin
commented
Currently battling oculus about this. I reached out to them MONTHS ago about this and they basically said "that sucks, did you try unplugging it and plugging it back in"... I am so frustrated. This headset is 7 months old and is unusable! The wiring sucks and now I cannot play without major issues of the microphone being stupid, the headset completely blacking out and not coming back on. I am so frustrated. I spent $400 on this thinking it'd be a long term piece of technology. Now I just have a $400 piece of garbage.
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Wendell
commented
So, I've posted this topic here in oder to they could fix it but after this time down the line I realize they don't care about the Rift S. Thank you Oculus for being so nice with your customers. My Rift S is already worn out and as my first VR headset I couldn't be more disappointed. I won't consider a replace with another Rift or Quest anymore, unfortunately. Reasons? Poor construction quality and mainly lack of support from the Oculus staff. I wish you guys good luck on this platform. Peace.
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Jacob McIntosh commented
Just wanted to point out that it's December 2019, and no fix in sight.
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Nyo-Kun
commented
Same thing has started happening to me recently in VRChat. Im talking with them and suddenly my voice goes to absolute **** quality (which I can ACTUALLY hear in people's mic echo. It sounds EXACTLY like the clip on linked on this post.) Apparently, a friend of a friend of mine knows how to fix it. But I doubt that person with ever come on and find me.
I've got a one-year warranty on it, so I'll probably just exchange for a new one, get it fixed, or just ask for my money if it gets bad enough. Otherwise, I'll probably be switching to Vive anyways, since Full-body tracking isn't really a thing with Oculus either. 😐
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Anonymous
commented
I like how this problem has been around for so long and oculus doesn’t do anything to help their customers
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Anonymous
commented
This occured more frequently with extension wires, but still happens without them. Super annoying!
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Ricky
commented
I use a ryzen 5 2600 and I can’t get people to hear me. The mic above my head in vrchat says I’m talking but nobody can hear me also I just ******* spent 400$ on this yesterday so why tf did it stop working
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Kazdi
commented
Same problem here mic quality drops like in the video and when I try to record or stream with OBS it does this constantly. Ryzen 2700 and X470 chipset. All drivers are latest.
