Add an option to rollback the Oculus software as a last resort.
A recent update for the Oculus software has left my device effectively bricked due to AMD not releasing Windows 8.1 drivers that are new enough for the Oculus app to consider updated. I'm presently being told by Oculus support that my only option is to buy Windows 10 or a new graphics card, and that Oculus doesn't have the ability or intention to make my headset functional again. There should be an option to roll back software as a last resort in these kinds of cases that can allow Rift owners to use their device as they did before an update that can increase the minimum requirements to even use the device.
Philo Bishay commented
Agreed. Version 18 released on 2020-06-29 bricked my hardware. Countless hours wasted because Oculus won't release previously working builds of their firmware. There are no benefits to installing "new" software that bricks our hardware. Let us turn our devices back on while you work on a more "optimal" fix.
EDIT, this issue occurred on Windows 10, and all drivers up to date.
Version v18 released on 2020-06-29 broke tracking for a lot of Rift S owners. Version v19 beta has the exact same problem. Oculus acknowledged the problem, but as of 2020-07-09 the bug is not fixed yet. In the meantime, if I could just download version v17... but Oculus does no offer previous version to download.
Dmytro Chopenko commented
Same issue. Updating firmware bricked my Rift CV1. Now software version is "bootloader" and it is not updating. Need to way to flash firmware
This is desperately needed. Would help massively in troubleshooting the current performance issues with Unreal engine games
Same here, and I've been in touch with Oculus but they only have solutions that are no solutions. I've a bricked Rift S for three weeks now, and I see no way to be able to use it to more than a paperweight, which is expensive as such. I am about to publish an article about the problem, as apparently none of the regular VR websites talks about this... I already did publish a first article on my Outpost2 page at Medium, about my BAD experience. We're not supposed to have to play the game "Restart the Oculus Software" over and over and over again...
Same here, I just submitted a ticket for the same problem, it's definitely not an unknown issue, I can temporarily solve this by disconnecting both the cables, restart the pc, then plug them back, if for some reason I forget to do that, it won't work. I suppose there's a reset failure in the USB controller, that's maybe the main reason the software continuously asks me to restart it, without succeeding.
Same. I want a refund!
Rodney Gentry commented
Same exact issue here as well!
Since the last update on 23th december 2019, the oculus developers bricked almost 50% of people headsets cause they were all throwing "displayport not detected" due to a bug in software or driver, is just this makes me mad, how a simple, but essential feature is missing, to rollback this update to a previous version of oculus firmware/driver/software , can fix this issue for tons of people....
JUST ADD IT:
bruno martelli commented
the last unwanted update broke my apps - I'm a developer. Id like to be able to roll back the previous version. Wanted to show potential investors. Now the demo will have to be cancelled.
Just get windows 10. You can get it for free. They aren't going to allow people to run rift 1.0 anymore. They have moved forward. And windows has made it clear they want a unified experience and everything but 10 has been phased out for quite some time. If you want to keep using obsolete software, more power to you, but don't ask others to support it.