Lone Echo supports several different international languages and many non-english speaking people worldwide played Lone Echo in their preferred (native) language.

And even though the Lone Echo II: Trailer Experience supports the most common non-english languages the full game doesn't include any languages besides english. RAD Studios even stated on twitter that there are no plans to localize the game.

This means every person who enjoyed Lone Echo with her/his preferred non-english language now is left behind and certainly feels betrayed, because either people don't understand english good enough or because they loved the dub/synchronization in their native language from LE1 and the trailer for LE2 and expected it to be in the full game too.

So please reconsider a localization for Lone Echo 2 when you already teased us like that

Hello,

I'm really shocked to see that the Oculus Rift (non S) that I purchased £399 on Oculus' official online store back in July 2017 (order number 61300514128687) can't be fixed - the batteries have worked themselves loose, triggering disconnexions, and on top of that the left headset is no longer working.

Talking to Oculus' support team, there are no spare parts nor any ways of fixing it with Oculus, even at an additional cost - the product has been discountinued and is no longer supported. I can say goodbye to my £399. Or try to fix it myself, if I don't damage it / electrocute myself etc...

It's crazy to think that such an expensive item, purchased by very supportive and enthusiast early adopters, is no longer supported after a couple of years. Clearly Facebook is not playing in the same league than Sony or Microsoft - when I faced an issue with an old Xbox, Microsoft fixed it for free and I didn't even pay for any shipping fees, though the console was no longer under warranty.

I can no longer trust Oculus nor Facebook brands when it come to the hardware and technical support... If you purchase new expensive VR headsets, please take this under consideration.

A (former) VR enthusiast,
David

how about when i type in "the climb 2" in the search for games in the store, it shows "the climb 2" that google instantly popped up with... this would be a fix from me searching PAGES OF OTHER PROGRAMS THAT HAVE NOTHING TO DO WITH WHAT I SEARCHED FOR!!! why are you guys actively TRYING TO KILL VR??? i was a dk2 owner, a cv1 owner, a rift s owner, and now a quest 2 owner = I'm so disillusioned by your terrible business practices, SUCH AS TELLING ME MY RIFT S GAMES SOMEHOW NEED TO BE REPURCHASED ON THE QUEST as if it's not ALL OCULUS STORE!?!?!? = I'm on my last leg, and about to just give up on all VR all together... not because it's a bad idea - but because you guys are doing that bad of a job that IT'S JUST NOT WORTH WASTING MY TIME ON IT AT THIS POINT

Your site claims that Occulus supports people with disabilities. However, there is no way to easily find accessible games. Even the simplest search, like searching for games that can be played while sitting (and, honestly, I'm shocked you don't have a game play type search even for players without disabilities), is not available on your site. That, in particular, is such an easy search to create because that information is already in your database, so it would just be a matter of making a query. As of right now, that's the only reason I haven't purchased an Oculus device. It will continue to be a barrier to my purchase, and the purchase of others, until you make accessible content easier to find.

Additionally, you should make a way to provide feedback that isn't device-specific, so that I don't have to submit the same feedback 3 times.

Seriously. There are like 3 zombie and horror games being recommended to be on my store page. Every single time I load up my Oculus Rift S, I have to see the thumbnails of a bunch of rotting corpses with flesh falling off their face staring at me. There is no way to hide the game, there is no way to block the thumbnail, and the default page when pressing the Oculus Home Button always loads up the store page which I get greeted with rotting corpses.

It's been like this for 4 months. Every. Single. Day. Please for the love of god let me hide these nasty thumbnails.

Amazon.com has an "honor" system in place so in the event that you receive a defective item, they will automatically resend a new unit. The user is then obligated to return the defective unit within 30 days or be charged the cost of an additional unit. This ensures less downtime and more fun for all! Oculus has a great thing going for it, and I want to see this company continue to grow and flourish

I think that idea would be pretty neat since a lot of users will actually put off replacing defective parts because it means days or weeks that they cannot use the device or create content