It would be really nice for Oculus to start showing any kind of sign they're actually listening to us here. It's all good and well if you have a Quest, you get plenty of updates and improvements, but Rift s users are left dead in the water with virtually no updates, issues that have been around for over a year now, and no new major features added. The Quest is treated like the perfect baby, nurtured and improved, while the Rift S is treated like the problem child, ignored and left to fester with its issues. Buying the Rift S rather than the Quest is a mistake, and every new update and feature the Quest gets is another punch in the gut to anyone using a Rift S. And now they're releasing a second Quest, without fixing the: Freezing, audio cutting out, robot mic, complete loss of audio after it cuts out, needing AN ENTIRE POWERED USB HUB TO PLAY. It's all utterly ridiculous and quite frankly unacceptable for a device that is still to this day sold with no fixes.

I'm disabled and I've been trying to use the Oculus Rift in my recliner, but that means my body's axis is horizontal to the floor. My chair obstructs my access to some Virtual controls in some games and my head has to tilt uncomfortably in most games.

I would like to be able to change the horizon axis so it's more aligned with my body. I know there are a lot of conditions that might lead people to be unable to stand or sit up for VR, so this feature could open doors for lots of people to enjoy this technology - which is otherwise very therapeutic for me.

I've heard that changing the axis would lead to motion sickness. That may be true for people who are standing and moving their heads a lot, but for me, I seriously doubt it. Have there been tests on using the VR in a reclined position with the axis changed from default?

I've also been told that in laying down I "would not be able to enjoy the complete experience as you would have trouble turning 360 degrees". As I am already disabled and cannot use the Rift as an able-bodied person would, this is actually not relevant to me.

Wouldn't it be great PR if you guys were Pro-active about adjusting to the needs of the disabled community ahead of ADA updates? The ADA is about 10 years behind technology on their requirements, but that doesn't mean you can't act now and be big fat heroes! People are really starting to pay attention to how we systemically make access difficult for diverse populations and I know I'd be telling EVERYBODY if I got a positive response to this suggestion!

Thank you for your time and consideration!

1. Get your teams back into the retail space. They are very helpful and would prevent the 1 week of headache i have trying to get this to run on my VR "ready" PC


2. Get your PC system checker back up and running. Might help a bit, Vive and Steam both have good ones.


3. Fix the USB3 issues. Holy **** is this a train wreck.


4. Get more video cards supported. Again, another train wreck. Either i have to down grade my card to meet the spec or spend $600 on a card that still doesn't do what my current card does.


5. If you want people to look at buy the Rift S, don't make them spend $2000 plus on a computer when they could spend a few hundred more dollars to get the Vive.


6. If you want them to get the quest, then kill the S line like you did with the go

I was prompted to submit this idea following the recent controller tracking debacle & this comment from an Oculus software engineer: https://www.reddit.com/r/oculus/comments/hobaop/foroculusriftsuserswhoare_experiencing/fxgw1sh/

I wrote a reply to that which I'll quote here:

The immense diversity of setups - different CPUs combined with different GPUs in different motherboards with different chipsets, power deliveries, USB ports, etc etc, with different RAM kits using different clock speeds & memory timings, interfacing differently with that exact motherboard at that motherboard's BIOS settings & that CPUs memory controller, with that version of Windows with those settings & those registry keys, running those background apps with those software versions & those settings... on and on and on it goes.

The factors involved in building the landscape for any piece of software to run in are luridcrously numerous. There's no amount of QC, QA, or testing that can account for all of them. As hardware & software gets more complex, which they are at a break-neck pace, testing is only going to get exponentially harder, and large-scale constructive community engagement with beta programs will become absolutely essential.

The best thing anyone in the community can do is report the issues. Oculus have a beta program, a log gatherer (IIRC in /Oculus install folder/support/oculus-diagnostics/), and a support channel. If you encounter an issue, mention it on public forums to contact other people who might have it, establish it's an issue, then en-masse use the log gatherer & send the info to Oculus Support. That's how you actually, constructively contribute to the fixing of the issue.

Given the increasing complexity & diversity of the home PC landscape, internal testing is getting more and more unfeasible & fallible. It's simply not reasonable or practical to set up an in-house testing area of thousands of PC rigs with tens of thousands of old & new components, different software versions, different OS settings, etc etc.

I suggest an incentivized Beta program, where users could receive something like store credits for participating in the Public Test Channel & submitting system logs using the Log Gatherer included in the Oculus software suite. Participate in the beta, provide feedback to Oculus, get store credits, buy free games. It would of course be up to Oculus to balance this in such a way that they gain significant beta program participation without seeing a significant loss of revenue, but I would argue that the loss of faith & goodwill from the community following issues like these are more harmful than some people getting a handful of free games.

You need a significant amount of users testing your software on a plethora of system configurations. In-house testing is no longer sufficient, and scaling that up to a point where it would be would instead be financially & logistically unpractical. This tracking debacle demonstrates that incredibly well, and it isn't the first time something like this has happened.

I spoke to a representative from Vancouver School District Superintendent’s office regarding developing a “Traditional School, VR” in Sansar as an answer to a better ‘distance learning’ option to Zoom meetings. I have friends inworld from Sansar Studio and Linden Lab that can help development of the classroom, but no funding for computers and VR headsets. Would Oculus be able to donate some equipment for a pilot protect. My motivation comes from desperatation after being AWOL from my profession as a land surveyor. I have a BS in CE, not a masters in education. I need to be out in the field doing what surveyors do, not struggling to be Professor Dad! The rep from the Superintendent’s office said funds are tight. Sansar is in a shoestring budget themselves. The truth is that no body can afford this pilot project so I think we should ask the people who can afford the least for not to have a project like this and I landed on business themselves are the ones who can least afford for something like this not to happen. That would be businesses itself. Many much needed employees such as myself are being held captive by closed schools and being unwilling thrown into a teachers role. I personally lost close to $20k in lost wages. This forced upon parent teacher hood is holding the businesses employees *******. I feel it’s businesses responsibility to free those hostages so the can return back to work and repair our damaged economy. Also businesses such as yours could stand the best chance of benefiting if the pilot project is successful. More school districts will follow and more and more of your products will end up in the homes of K-12 students. I posted this proposal in Discord on the Sansar tab and it has already seen world wide. The developers in Sansar are also intregued with this use of VR to simulate Traditional School as an option to rescuing our public schools and returning the parernts, AKA businesses employees, perhaps some of your employees back to their workplace so the can focus on reviving our economy. Can you help?

Use Oculus HMDs as Virtual Large Screen Monitors

I liked to use Bigscreen to watch videos but now it has all this bloated community stuff which I do not like, and it does not work well when you have two monitors. I would watch in the void environment (just black - simple) Now I just use oculus Home theater place and pin my main display. I wanted to play PS4 and Switch games on a large virtual monitor but do not want to stream the games from an Elgato as shown in this video: https://youtu.be/u7Q4fdMQlL0. I backed an expensive VR headset on Indiegogo called Luci Immers just so I could have a large virtual Headset and I sort of regret buying it because it is expensive and it isn't also a 6 DOF headset, it's main purpose is an virtual large screen for videos and still hasn’t been shipped yet. It would be nice to only have one headset for both VR games and media and normal games and media.

I want to express interest in giving your current Headsets a virtual large screen HDMI input capability. The VR monitor could be implemented in a future headset if current headsets cannot do it. It would be like how Playstation and Xbox are also DVD and Blu-Ray players. It would be a nice feature to have and make Oculus even more of a paragon of VR than it is now with the most advanced and wanted features out of all other VR headsets.

Here is a link to Luci Immers: https://www.indiegogo.com/projects/luci-immers-most-lightweight-immersive-hmd/x/16443514#/