Oculus Rift S and Rift


Welcome to the Oculus Rift S and Rift feedback forum! This is the location to provide all your feature requests and ideas for the Oculus Rift platform. We're looking forward to hearing from you on the following areas of the product:

  • Dash: Oculus Dash is the in-VR command center the pops up when you hit the Oculus button on your Touch controller. Dash allows you to access PC Desktop apps, your VR Library, and other system settings and services from anywhere in VR.
  • Desktop App: This is the out-of-VR Oculus application on your PC that allows you to do things like browse the store, manage your settings, and view your friends list, among other things.
  • General: Use this category for any feedback that doesn’t fit neatly into one of the other more specific categories.
  • Home: This is your customizable in-VR home where you can show off your unique style and decorations.
  • Store: The place where all VR app purchasing takes place. The Store category covers both the out-of-VR and in-VR stores.
Please do your best to ensure all ideas are original and have not been previously submitted. Thanks for helping us improve Oculus Rift S and Rift!    
  1. More payment methods and features - gift card, wallet, etc...

    Hello,

    My prefered way to make game purchases is via physical gift cards (scratch cards) that I buy at various stores to add funds to a virtual wallet that most virtual stores offer.

    So far I have been able to make use of google play cards, steam gift cards, blizzard gift cards, playstation network cards.
    And I know other stores that also offer this type of payment.

    I have nor want a credit card or to make a paypal account as they come with unwanted costs.

    Payment methods should be plentiful and convenient.
    The oculus store is the only one…

    56 votes

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    6 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  2. Replacement lenses

    As the lenses of the Rift S ( and possibly also the other VR headsets) get scratched easily by someone wearing glasses it would be nice to sell replacement lenses. I know they are "not removable by the user", but i'm sure there are a lot of company's who can specialize in doing this for us. Also there will be a lot of users who have the skills to replace the lenses and don't care if that makes the warranty invalid. Having a scratch free set of lenses is more important than the limited warranty as I see it.

    2 votes

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  3. Abandoned App by Developer

    I contacted support to report an Abandoned App the response was to post here. I've copied previous emails below. To save time.

    MariaB (Oculus Support)

    Aug 23, 2020, 3:30 AM PDT

    Hi,

    Thank you for contacting Uculus Support.

    I understand that you are having issues with the videos. We appreciate that you have brought this to our attention. I am glad to assist you with this.

    Thank you for your patience and understanding. I would suggest to please click here for the direct feedback forum.

    We continuously strive and make ways to make the best VR experience for you.

    Please…

    1 vote

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  4. add more regions to the list of supported countries. to buy the headsets, like brazil and other

    adding another regions we can buy the headset by the original price *399 dolars on the oculus website,because on amazon it costs *2000 dolars or more

    2 votes

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  5. Shipment to greece

    I live in greece and i want to buy an oculus rift s but the problem is that most of our stores dont sell any vr headset and most of them are pretty scummy i have been thinking about buying it from the italian or german amazon so i pay less fees but im still worried of getting scammed.

    1 vote

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  6. gift

    I tried to buy a game for a friend only to find out it was literally impossible. It's been years since Oculus has been a thing, there is no excuse for this. What the actual ****?

    3 votes

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  7. Open stores worldwide especially middle east?

    add more stores worldwide to compete with vive which is available Worldwide

    1 vote

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  8. Oculus Go and Quest Games and Apps on Oculus Rift S

    The quest is getting Rift and SteamVR games and allready have Oculus Go games, but what about the rift? I think it makes sense that Oculus makes it possible to play Go and Quest games on the rift, especially now that they have made this possible on the Quest.
    Thats what i wanted to say, hope you understand why i want this.

    9 votes

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  9. Sell replacement headband padding (not only the complete headband)

    At this moment we can only buy a complete headband for the Rift S. It would be nice to sell the replaceable inserts for the headband separately since they can get really dirty when doing a lot of physical intensive games like Beat Saber. Also when playing with multiple persons on one headset it would be nice have a set of "pillows" for each player. Buying a complete headband for each player is just ridiculous.

    1 vote

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  10. Tax Exempt Account Option for non profit education

    I am a technology support staff member at the Student Union, Texas Tech University. We have two Oculus Rift systems. We would like to purchase software from your app store. Is there a possibilty to setup a TAX exempt account for our educational organization? As a non profit public school we are not alloud to incure taxes for purchases.

    3 votes

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  11. I would like to see some afterpay options on your website, to provide the option for users to pay in installments

    I myself have the issue of not having enough money upfront for an Oculus headset. However, I would 100% organise an Afterpay or Zip Pay account so I could afford to start my VR gaming experience. I imagine there would be many more people considering purchasing a headset if they had some alternate payment options. Even Paypal's Buy Now, Pay Later option would be good to have available.

    4 votes

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  12. Allow preordered games to be downloaded ahead of the release date

    Simple concept, this is something that the PlayStation Store already offers. Basically, there’s a 48 hour window prior to a games release where, if you’ve preordered the game, you’ll be able to download it ahead of time, to let you play the game as soon as it’s available.

    8 votes

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  13. Please add Singapore to your list of supported countries

    I recently purchased the Rift S through Amazon. Everything is working swell but it turns out that you don’t officially support my country so I can’t buy replacements of accessories directly from you only third party accessories via other means.

    This is a huge disappointment for me, I hope that you can expand your support to my county and perhaps neighboring countries in the region too!

    6 votes

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  14. Deal with the scalpers.

    Example: Report eBay sellers for price gouging. As well as do the same on other platforms, And other such things.

    Doing all you can to deal with the scalpers will not only help with customer relations, but will also help get the product you produce into the hands of those who will use them.

    1 vote

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  15. Merge guest account and oculus account

    When I ordered as a guest, Oculus had me sign up for an account immediately following my order. I assumed the order I just placed would be linked to my Oculus account, but it was not. Instead, I ordered as a guest. I would like the ability to link my "guest" purchase to my Oculus account and merge the two together.

    6 votes

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  16. Offer gift cards or at least a way to purchase store credit.

    I need Oculus gift cards (or store credits) to be a thing. I’m a teacher and I’ve applied for grants for an Oculus Rift in my classroom. Now that I have it, I’m applying for more funding to purchase more games to use in science class, but will have to request a Steam gift card, as that’s the only thing available that the school can purchase for VR games. Such a shame. I’d much rather purchase and play games directly from the Oculus store.

    4 votes

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  17. Reserve option for the website

    Add a reserve option on the website for people who haven't bought a headset yet

    1 vote

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  18. Rift headset counter weight

    Could you produce some sort of counter weight with a strap or Velcro to attach to the rear of the Rift. I am only able to play for one or two days before the neck strain (caused by all the weight at the front), making me abstain from play for three to five days before I can play again for another day or two. This is something I would happily pay for

    1 vote

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  19. Basic text search in VR Oculus store

    Basic text search in Oculus store while in the VR store app.

    Albiet ignore this post if the store has been updated to do this.
    (I am using an older version of the software (1.40.0.293696))

    But with the headset on looking at browse all in the VR store app there is no option to text search, Only Categories.

    If this still has not been added yet that is adding unnecessary friction to the user/install base looking for a specific game/app.

    Instead of opening virtual desktop then searching the desktop app for a game then browsing or downloading on the virtual…

    1 vote

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  20. Acts 16:31, 1 Corinthians 15:1-8, 1 Peter 1:17-21, Revelation 22:18-19

    Acts 16:31, 1 Corinthians 15:1-8, 1 Peter 1:17-21, Revelation 22:18-19

    1 vote

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Oculus Rift S and Rift

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